
Phung Hoang Joseph Nguyen
Examiner (ID: 2910, Phone: (571)270-1949 , Office: P/2656 )
| Most Active Art Unit | 2656 |
| Art Unit(s) | 2614, 2651, 2656, 2691, 4183 |
| Total Applications | 1146 |
| Issued Applications | 891 |
| Pending Applications | 96 |
| Abandoned Applications | 179 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 5118743
[patent_doc_number] => 20070140457
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-06-21
[patent_title] => 'Method and apparatus for selectively routing callers to service call centers'
[patent_app_type] => utility
[patent_app_number] => 11/313194
[patent_app_country] => US
[patent_app_date] => 2005-12-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 3704
[patent_no_of_claims] => 20
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[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0140/20070140457.pdf
[firstpage_image] =>[orig_patent_app_number] => 11313194
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/313194 | Method and apparatus for selectively routing callers to service call centers | Dec 18, 2005 | Abandoned |
Array
(
[id] => 5118744
[patent_doc_number] => 20070140458
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-06-21
[patent_title] => 'Methods, systems, and computer program products for providing calendar based routings of communications'
[patent_app_type] => utility
[patent_app_number] => 11/313026
[patent_app_country] => US
[patent_app_date] => 2005-12-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
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[patent_no_of_words] => 3421
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[firstpage_image] =>[orig_patent_app_number] => 11313026
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/313026 | Methods, systems, and computer program products for providing calendar based routings of communications | Dec 18, 2005 | Issued |
Array
(
[id] => 8423541
[patent_doc_number] => 08280033
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-10-02
[patent_title] => 'Provision of alternative telecommunication services'
[patent_app_type] => utility
[patent_app_number] => 11/721521
[patent_app_country] => US
[patent_app_date] => 2005-12-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 1
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[patent_no_of_words] => 3686
[patent_no_of_claims] => 13
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[patent_current_assignee] =>[type] => patent
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/721521 | Provision of alternative telecommunication services | Dec 4, 2005 | Issued |
Array
(
[id] => 65077
[patent_doc_number] => 07764780
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2010-07-27
[patent_title] => 'Key to correlate a call with call-handling information'
[patent_app_type] => utility
[patent_app_number] => 11/294162
[patent_app_country] => US
[patent_app_date] => 2005-12-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 3941
[patent_no_of_claims] => 20
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[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/07/764/07764780.pdf
[firstpage_image] =>[orig_patent_app_number] => 11294162
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/294162 | Key to correlate a call with call-handling information | Dec 4, 2005 | Issued |
Array
(
[id] => 8318821
[patent_doc_number] => 08233609
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2012-07-31
[patent_title] => 'Systems and methods for managing call processing for a specific agent'
[patent_app_type] => utility
[patent_app_number] => 11/290977
[patent_app_country] => US
[patent_app_date] => 2005-11-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
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[patent_no_of_words] => 5992
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 11290977
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/290977 | Systems and methods for managing call processing for a specific agent | Nov 29, 2005 | Issued |
Array
(
[id] => 7508130
[patent_doc_number] => 08036372
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2011-10-11
[patent_title] => 'Methods and apparatus for dynamically reallocating a preferred request to one or more generic queues'
[patent_app_type] => utility
[patent_app_number] => 11/291105
[patent_app_country] => US
[patent_app_date] => 2005-11-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/08/036/08036372.pdf
[firstpage_image] =>[orig_patent_app_number] => 11291105
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/291105 | Methods and apparatus for dynamically reallocating a preferred request to one or more generic queues | Nov 29, 2005 | Issued |
Array
(
[id] => 4584254
[patent_doc_number] => 07860234
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2010-12-28
[patent_title] => 'Methods and apparatus for allocating a resource to enqueued requests using predicted wait time based on prior resource contribution'
[patent_app_type] => utility
[patent_app_number] => 11/291103
[patent_app_country] => US
[patent_app_date] => 2005-11-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[patent_no_of_words] => 4046
[patent_no_of_claims] => 12
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 70
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[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/07/860/07860234.pdf
[firstpage_image] =>[orig_patent_app_number] => 11291103
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/291103 | Methods and apparatus for allocating a resource to enqueued requests using predicted wait time based on prior resource contribution | Nov 29, 2005 | Issued |
Array
(
[id] => 5140832
[patent_doc_number] => 20070003048
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-01-04
[patent_title] => 'Methods, systems, and computer program products for processing a nature of address indicator and/or calling party number to support telecommunication features'
[patent_app_type] => utility
[patent_app_number] => 11/290958
[patent_app_country] => US
[patent_app_date] => 2005-11-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 8545
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0003/20070003048.pdf
[firstpage_image] =>[orig_patent_app_number] => 11290958
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/290958 | Methods, systems, and computer program products for processing a nature of address indicator and/or calling party number to support telecommunication features | Nov 29, 2005 | Issued |
Array
(
[id] => 5078600
[patent_doc_number] => 20070121824
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-05-31
[patent_title] => 'System and method for call center agent quality assurance using biometric detection technologies'
[patent_app_type] => utility
[patent_app_number] => 11/291064
[patent_app_country] => US
[patent_app_date] => 2005-11-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
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[pdf_file] => publications/A1/0121/20070121824.pdf
[firstpage_image] =>[orig_patent_app_number] => 11291064
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/291064 | System and method for call center agent quality assurance using biometric detection technologies | Nov 29, 2005 | Issued |
Array
(
[id] => 5666170
[patent_doc_number] => 20060171520
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2006-08-03
[patent_title] => 'Telephone search supported by keyword map to advertising'
[patent_app_type] => utility
[patent_app_number] => 11/291094
[patent_app_country] => US
[patent_app_date] => 2005-11-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
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[patent_no_of_words] => 6561
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[pdf_file] => publications/A1/0171/20060171520.pdf
[firstpage_image] =>[orig_patent_app_number] => 11291094
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/291094 | Telephone search supported by keyword map to advertising | Nov 28, 2005 | Abandoned |
Array
(
[id] => 4636051
[patent_doc_number] => 08014510
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2011-09-06
[patent_title] => 'Arrangement for controlling congestion in an SS7 signaling node based on packet classification'
[patent_app_type] => utility
[patent_app_number] => 11/288381
[patent_app_country] => US
[patent_app_date] => 2005-11-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
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[pdf_file] => patents/08/014/08014510.pdf
[firstpage_image] =>[orig_patent_app_number] => 11288381
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/288381 | Arrangement for controlling congestion in an SS7 signaling node based on packet classification | Nov 28, 2005 | Issued |
Array
(
[id] => 5078687
[patent_doc_number] => 20070121911
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-05-31
[patent_title] => 'Phone number traceability based on service discovery'
[patent_app_type] => utility
[patent_app_number] => 11/286740
[patent_app_country] => US
[patent_app_date] => 2005-11-25
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[firstpage_image] =>[orig_patent_app_number] => 11286740
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/286740 | Phone number traceability based on service discovery | Nov 24, 2005 | Abandoned |
Array
(
[id] => 7541965
[patent_doc_number] => 08059813
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2011-11-15
[patent_title] => 'Control method of communication terminal the communication terminal and control program of the communication terminal'
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[patent_app_date] => 2005-11-23
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/286589 | Control method of communication terminal the communication terminal and control program of the communication terminal | Nov 22, 2005 | Issued |
Array
(
[id] => 4937947
[patent_doc_number] => 20080075266
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[patent_kind] => A1
[patent_issue_date] => 2008-03-27
[patent_title] => 'Method and System for Realizing Direct Dialing to an Extension Across Pbxs'
[patent_app_type] => utility
[patent_app_number] => 11/631767
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[patent_app_date] => 2005-11-01
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/631767 | Method and system for realizing direct dialing to an extension across PBXs | Oct 31, 2005 | Issued |
Array
(
[id] => 4872264
[patent_doc_number] => 20080198998
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[patent_title] => 'Strategic Telecom Optimized Routing Machine'
[patent_app_type] => utility
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/577468 | Strategic Telecom Optimized Routing Machine | Oct 18, 2005 | Abandoned |
Array
(
[id] => 5526332
[patent_doc_number] => 20090196409
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[patent_kind] => A1
[patent_issue_date] => 2009-08-06
[patent_title] => 'METHOD FOR ESTABLISHING A CALL'
[patent_app_type] => utility
[patent_app_number] => 11/577977
[patent_app_country] => US
[patent_app_date] => 2005-10-12
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[firstpage_image] =>[orig_patent_app_number] => 11577977
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/577977 | Method for establishing a call | Oct 11, 2005 | Issued |
Array
(
[id] => 4908730
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[patent_title] => 'Method And System For Providing Directory Assistance'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/576668 | Method And System For Providing Directory Assistance | Oct 3, 2005 | Abandoned |
Array
(
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[patent_title] => 'DRIVE SYSTEM AND METHOD FOR AN AUTOMATED SWITCH MATRIX'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/573102 | DRIVE SYSTEM AND METHOD FOR AN AUTOMATED SWITCH MATRIX | Jul 28, 2005 | Abandoned |
Array
(
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[patent_title] => 'Telephone communications apparatus'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/189052 | Telephone communications apparatus | Jul 25, 2005 | Issued |
Array
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/186208 | Method and system for managing bandwidth in communication networks | Jul 19, 2005 | Issued |