Search

Phung Hoang Joseph Nguyen

Examiner (ID: 2910, Phone: (571)270-1949 , Office: P/2656 )

Most Active Art Unit
2656
Art Unit(s)
2614, 2651, 2656, 2691, 4183
Total Applications
1146
Issued Applications
891
Pending Applications
96
Abandoned Applications
179

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 5118743 [patent_doc_number] => 20070140457 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-06-21 [patent_title] => 'Method and apparatus for selectively routing callers to service call centers' [patent_app_type] => utility [patent_app_number] => 11/313194 [patent_app_country] => US [patent_app_date] => 2005-12-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3704 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0140/20070140457.pdf [firstpage_image] =>[orig_patent_app_number] => 11313194 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/313194
Method and apparatus for selectively routing callers to service call centers Dec 18, 2005 Abandoned
Array ( [id] => 5118744 [patent_doc_number] => 20070140458 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-06-21 [patent_title] => 'Methods, systems, and computer program products for providing calendar based routings of communications' [patent_app_type] => utility [patent_app_number] => 11/313026 [patent_app_country] => US [patent_app_date] => 2005-12-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3421 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0140/20070140458.pdf [firstpage_image] =>[orig_patent_app_number] => 11313026 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/313026
Methods, systems, and computer program products for providing calendar based routings of communications Dec 18, 2005 Issued
Array ( [id] => 8423541 [patent_doc_number] => 08280033 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-10-02 [patent_title] => 'Provision of alternative telecommunication services' [patent_app_type] => utility [patent_app_number] => 11/721521 [patent_app_country] => US [patent_app_date] => 2005-12-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 3686 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 137 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 11721521 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/721521
Provision of alternative telecommunication services Dec 4, 2005 Issued
Array ( [id] => 65077 [patent_doc_number] => 07764780 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2010-07-27 [patent_title] => 'Key to correlate a call with call-handling information' [patent_app_type] => utility [patent_app_number] => 11/294162 [patent_app_country] => US [patent_app_date] => 2005-12-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 3941 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 96 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/764/07764780.pdf [firstpage_image] =>[orig_patent_app_number] => 11294162 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/294162
Key to correlate a call with call-handling information Dec 4, 2005 Issued
Array ( [id] => 8318821 [patent_doc_number] => 08233609 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-07-31 [patent_title] => 'Systems and methods for managing call processing for a specific agent' [patent_app_type] => utility [patent_app_number] => 11/290977 [patent_app_country] => US [patent_app_date] => 2005-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5992 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 205 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 11290977 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/290977
Systems and methods for managing call processing for a specific agent Nov 29, 2005 Issued
Array ( [id] => 7508130 [patent_doc_number] => 08036372 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-10-11 [patent_title] => 'Methods and apparatus for dynamically reallocating a preferred request to one or more generic queues' [patent_app_type] => utility [patent_app_number] => 11/291105 [patent_app_country] => US [patent_app_date] => 2005-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 4 [patent_no_of_words] => 3750 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 269 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/036/08036372.pdf [firstpage_image] =>[orig_patent_app_number] => 11291105 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/291105
Methods and apparatus for dynamically reallocating a preferred request to one or more generic queues Nov 29, 2005 Issued
Array ( [id] => 4584254 [patent_doc_number] => 07860234 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2010-12-28 [patent_title] => 'Methods and apparatus for allocating a resource to enqueued requests using predicted wait time based on prior resource contribution' [patent_app_type] => utility [patent_app_number] => 11/291103 [patent_app_country] => US [patent_app_date] => 2005-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 4 [patent_no_of_words] => 4046 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 70 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/860/07860234.pdf [firstpage_image] =>[orig_patent_app_number] => 11291103 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/291103
Methods and apparatus for allocating a resource to enqueued requests using predicted wait time based on prior resource contribution Nov 29, 2005 Issued
Array ( [id] => 5140832 [patent_doc_number] => 20070003048 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-01-04 [patent_title] => 'Methods, systems, and computer program products for processing a nature of address indicator and/or calling party number to support telecommunication features' [patent_app_type] => utility [patent_app_number] => 11/290958 [patent_app_country] => US [patent_app_date] => 2005-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 8545 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0003/20070003048.pdf [firstpage_image] =>[orig_patent_app_number] => 11290958 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/290958
Methods, systems, and computer program products for processing a nature of address indicator and/or calling party number to support telecommunication features Nov 29, 2005 Issued
Array ( [id] => 5078600 [patent_doc_number] => 20070121824 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-05-31 [patent_title] => 'System and method for call center agent quality assurance using biometric detection technologies' [patent_app_type] => utility [patent_app_number] => 11/291064 [patent_app_country] => US [patent_app_date] => 2005-11-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 3541 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0121/20070121824.pdf [firstpage_image] =>[orig_patent_app_number] => 11291064 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/291064
System and method for call center agent quality assurance using biometric detection technologies Nov 29, 2005 Issued
Array ( [id] => 5666170 [patent_doc_number] => 20060171520 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2006-08-03 [patent_title] => 'Telephone search supported by keyword map to advertising' [patent_app_type] => utility [patent_app_number] => 11/291094 [patent_app_country] => US [patent_app_date] => 2005-11-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 6561 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0171/20060171520.pdf [firstpage_image] =>[orig_patent_app_number] => 11291094 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/291094
Telephone search supported by keyword map to advertising Nov 28, 2005 Abandoned
Array ( [id] => 4636051 [patent_doc_number] => 08014510 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-09-06 [patent_title] => 'Arrangement for controlling congestion in an SS7 signaling node based on packet classification' [patent_app_type] => utility [patent_app_number] => 11/288381 [patent_app_country] => US [patent_app_date] => 2005-11-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 6 [patent_no_of_words] => 5223 [patent_no_of_claims] => 36 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/014/08014510.pdf [firstpage_image] =>[orig_patent_app_number] => 11288381 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/288381
Arrangement for controlling congestion in an SS7 signaling node based on packet classification Nov 28, 2005 Issued
Array ( [id] => 5078687 [patent_doc_number] => 20070121911 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-05-31 [patent_title] => 'Phone number traceability based on service discovery' [patent_app_type] => utility [patent_app_number] => 11/286740 [patent_app_country] => US [patent_app_date] => 2005-11-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 3084 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0121/20070121911.pdf [firstpage_image] =>[orig_patent_app_number] => 11286740 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/286740
Phone number traceability based on service discovery Nov 24, 2005 Abandoned
Array ( [id] => 7541965 [patent_doc_number] => 08059813 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-11-15 [patent_title] => 'Control method of communication terminal the communication terminal and control program of the communication terminal' [patent_app_type] => utility [patent_app_number] => 11/286589 [patent_app_country] => US [patent_app_date] => 2005-11-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 9 [patent_no_of_words] => 4111 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 354 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/059/08059813.pdf [firstpage_image] =>[orig_patent_app_number] => 11286589 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/286589
Control method of communication terminal the communication terminal and control program of the communication terminal Nov 22, 2005 Issued
Array ( [id] => 4937947 [patent_doc_number] => 20080075266 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-03-27 [patent_title] => 'Method and System for Realizing Direct Dialing to an Extension Across Pbxs' [patent_app_type] => utility [patent_app_number] => 11/631767 [patent_app_country] => US [patent_app_date] => 2005-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 2842 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0075/20080075266.pdf [firstpage_image] =>[orig_patent_app_number] => 11631767 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/631767
Method and system for realizing direct dialing to an extension across PBXs Oct 31, 2005 Issued
Array ( [id] => 4872264 [patent_doc_number] => 20080198998 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-08-21 [patent_title] => 'Strategic Telecom Optimized Routing Machine' [patent_app_type] => utility [patent_app_number] => 11/577468 [patent_app_country] => US [patent_app_date] => 2005-10-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 5002 [patent_no_of_claims] => 33 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0198/20080198998.pdf [firstpage_image] =>[orig_patent_app_number] => 11577468 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/577468
Strategic Telecom Optimized Routing Machine Oct 18, 2005 Abandoned
Array ( [id] => 5526332 [patent_doc_number] => 20090196409 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-08-06 [patent_title] => 'METHOD FOR ESTABLISHING A CALL' [patent_app_type] => utility [patent_app_number] => 11/577977 [patent_app_country] => US [patent_app_date] => 2005-10-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 1730 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0196/20090196409.pdf [firstpage_image] =>[orig_patent_app_number] => 11577977 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/577977
Method for establishing a call Oct 11, 2005 Issued
Array ( [id] => 4908730 [patent_doc_number] => 20080019496 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-01-24 [patent_title] => 'Method And System For Providing Directory Assistance' [patent_app_type] => utility [patent_app_number] => 11/576668 [patent_app_country] => US [patent_app_date] => 2005-10-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 16787 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0019/20080019496.pdf [firstpage_image] =>[orig_patent_app_number] => 11576668 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/576668
Method And System For Providing Directory Assistance Oct 3, 2005 Abandoned
Array ( [id] => 5366616 [patent_doc_number] => 20090304175 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-12-10 [patent_title] => 'DRIVE SYSTEM AND METHOD FOR AN AUTOMATED SWITCH MATRIX' [patent_app_type] => utility [patent_app_number] => 11/573102 [patent_app_country] => US [patent_app_date] => 2005-07-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 3660 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0304/20090304175.pdf [firstpage_image] =>[orig_patent_app_number] => 11573102 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/573102
DRIVE SYSTEM AND METHOD FOR AN AUTOMATED SWITCH MATRIX Jul 28, 2005 Abandoned
Array ( [id] => 5765693 [patent_doc_number] => 20060018451 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2006-01-26 [patent_title] => 'Telephone communications apparatus' [patent_app_type] => utility [patent_app_number] => 11/189052 [patent_app_country] => US [patent_app_date] => 2005-07-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 8708 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0018/20060018451.pdf [firstpage_image] =>[orig_patent_app_number] => 11189052 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/189052
Telephone communications apparatus Jul 25, 2005 Issued
Array ( [id] => 5660638 [patent_doc_number] => 20060251234 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2006-11-09 [patent_title] => 'Method and system for managing bandwidth in communication networks' [patent_app_type] => utility [patent_app_number] => 11/186208 [patent_app_country] => US [patent_app_date] => 2005-07-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5214 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0251/20060251234.pdf [firstpage_image] =>[orig_patent_app_number] => 11186208 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/186208
Method and system for managing bandwidth in communication networks Jul 19, 2005 Issued
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