
Phung Hoang Joseph Nguyen
Examiner (ID: 2910, Phone: (571)270-1949 , Office: P/2656 )
| Most Active Art Unit | 2656 |
| Art Unit(s) | 2614, 2651, 2656, 2691, 4183 |
| Total Applications | 1146 |
| Issued Applications | 891 |
| Pending Applications | 96 |
| Abandoned Applications | 179 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 5153442
[patent_doc_number] => 20070036325
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-02-15
[patent_title] => 'SS7 network having wireline and failover wireless SS7 links'
[patent_app_type] => utility
[patent_app_number] => 11/184607
[patent_app_country] => US
[patent_app_date] => 2005-07-19
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 5
[patent_no_of_words] => 5870
[patent_no_of_claims] => 21
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0036/20070036325.pdf
[firstpage_image] =>[orig_patent_app_number] => 11184607
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/184607 | SS7 network having wireline and failover wireless SS7 links | Jul 18, 2005 | Abandoned |
Array
(
[id] => 4436908
[patent_doc_number] => 07970117
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2011-06-28
[patent_title] => 'Method and system for handling calls at an automatic call distributor'
[patent_app_type] => utility
[patent_app_number] => 11/184109
[patent_app_country] => US
[patent_app_date] => 2005-07-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
[patent_figures_cnt] => 3
[patent_no_of_words] => 6479
[patent_no_of_claims] => 31
[patent_no_of_ind_claims] => 6
[patent_words_short_claim] => 12
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/07/970/07970117.pdf
[firstpage_image] =>[orig_patent_app_number] => 11184109
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/184109 | Method and system for handling calls at an automatic call distributor | Jul 17, 2005 | Issued |
Array
(
[id] => 5153405
[patent_doc_number] => 20070036288
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-02-15
[patent_title] => 'Personalized telephone number'
[patent_app_type] => utility
[patent_app_number] => 11/183669
[patent_app_country] => US
[patent_app_date] => 2005-07-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 1780
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
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[pdf_file] => publications/A1/0036/20070036288.pdf
[firstpage_image] =>[orig_patent_app_number] => 11183669
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/183669 | Personalized telephone number | Jul 17, 2005 | Abandoned |
Array
(
[id] => 5153448
[patent_doc_number] => 20070036331
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-02-15
[patent_title] => 'Method and system for automatically synchronizing and auditing databases of telephone call center switching systems in a telephone call center network'
[patent_app_type] => utility
[patent_app_number] => 11/183607
[patent_app_country] => US
[patent_app_date] => 2005-07-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 8
[patent_no_of_words] => 11726
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0036/20070036331.pdf
[firstpage_image] =>[orig_patent_app_number] => 11183607
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/183607 | Method and system for automatically synchronizing and auditing databases of telephone call center switching systems in a telephone call center network | Jul 17, 2005 | Abandoned |
Array
(
[id] => 5153450
[patent_doc_number] => 20070036333
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-02-15
[patent_title] => 'Method of handling overflow calls'
[patent_app_type] => utility
[patent_app_number] => 11/182416
[patent_app_country] => US
[patent_app_date] => 2005-07-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 2
[patent_figures_cnt] => 2
[patent_no_of_words] => 2370
[patent_no_of_claims] => 12
[patent_no_of_ind_claims] => 1
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[pdf_file] => publications/A1/0036/20070036333.pdf
[firstpage_image] =>[orig_patent_app_number] => 11182416
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/182416 | Method of handling overflow calls | Jul 14, 2005 | Abandoned |
Array
(
[id] => 4502978
[patent_doc_number] => 07957520
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2011-06-07
[patent_title] => 'System and method for responding to an emergency at a call center'
[patent_app_type] => utility
[patent_app_number] => 11/181101
[patent_app_country] => US
[patent_app_date] => 2005-07-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 2
[patent_figures_cnt] => 3
[patent_no_of_words] => 2609
[patent_no_of_claims] => 10
[patent_no_of_ind_claims] => 3
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[patent_maintenance] => 1
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[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/07/957/07957520.pdf
[firstpage_image] =>[orig_patent_app_number] => 11181101
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/181101 | System and method for responding to an emergency at a call center | Jul 13, 2005 | Issued |
Array
(
[id] => 5329480
[patent_doc_number] => 20090109957
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-04-30
[patent_title] => 'Content Delivery During Call Setup'
[patent_app_type] => utility
[patent_app_number] => 11/922565
[patent_app_country] => US
[patent_app_date] => 2005-07-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 2
[patent_figures_cnt] => 2
[patent_no_of_words] => 3502
[patent_no_of_claims] => 27
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 0
[patent_maintenance] => 1
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0109/20090109957.pdf
[firstpage_image] =>[orig_patent_app_number] => 11922565
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/922565 | Content Delivery During Call Setup | Jul 11, 2005 | Abandoned |
Array
(
[id] => 1078232
[patent_doc_number] => 07616751
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2009-11-10
[patent_title] => 'Managing held telephone calls by using a messaging resource'
[patent_app_type] => utility
[patent_app_number] => 11/179737
[patent_app_country] => US
[patent_app_date] => 2005-07-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 7256
[patent_no_of_claims] => 18
[patent_no_of_ind_claims] => 4
[patent_words_short_claim] => 116
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/07/616/07616751.pdf
[firstpage_image] =>[orig_patent_app_number] => 11179737
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/179737 | Managing held telephone calls by using a messaging resource | Jul 11, 2005 | Issued |
Array
(
[id] => 5062039
[patent_doc_number] => 20070223678
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-09-27
[patent_title] => 'Call-Back Method in a Communication System'
[patent_app_type] => utility
[patent_app_number] => 11/631406
[patent_app_country] => US
[patent_app_date] => 2005-07-01
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 2
[patent_figures_cnt] => 2
[patent_no_of_words] => 2427
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[pdf_file] => publications/A1/0223/20070223678.pdf
[firstpage_image] =>[orig_patent_app_number] => 11631406
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/631406 | Call-Back Method in a Communication System | Jun 30, 2005 | Abandoned |
Array
(
[id] => 7541957
[patent_doc_number] => 08059805
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2011-11-15
[patent_title] => 'Enhanced services provided using communication redirection and processing'
[patent_app_type] => utility
[patent_app_number] => 11/173174
[patent_app_country] => US
[patent_app_date] => 2005-06-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 8
[patent_no_of_words] => 4403
[patent_no_of_claims] => 25
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 270
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] => patents/08/059/08059805.pdf
[firstpage_image] =>[orig_patent_app_number] => 11173174
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/173174 | Enhanced services provided using communication redirection and processing | Jun 29, 2005 | Issued |
Array
(
[id] => 5241126
[patent_doc_number] => 20070019617
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-01-25
[patent_title] => 'Method, system and apparatus for maintaining ownership of service calls within an organization'
[patent_app_type] => utility
[patent_app_number] => 11/172065
[patent_app_country] => US
[patent_app_date] => 2005-06-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
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[patent_no_of_words] => 3921
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[pdf_file] => publications/A1/0019/20070019617.pdf
[firstpage_image] =>[orig_patent_app_number] => 11172065
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/172065 | Method, system and apparatus for maintaining ownership of service calls within an organization | Jun 29, 2005 | Abandoned |
Array
(
[id] => 5241310
[patent_doc_number] => 20070019801
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-01-25
[patent_title] => 'Method, system and apparatus for tracking support calls and determining proactive support strategies'
[patent_app_type] => utility
[patent_app_number] => 11/171614
[patent_app_country] => US
[patent_app_date] => 2005-06-30
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[patent_drawing_sheets_cnt] => 5
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Array
(
[id] => 5894003
[patent_doc_number] => 20060002541
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2006-01-05
[patent_title] => 'System and method for outbound calling from a distributed telecommunications platform'
[patent_app_type] => utility
[patent_app_number] => 11/170458
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[patent_app_date] => 2005-06-29
[patent_effective_date] => 0000-00-00
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/170458 | System and method for outbound calling from a distributed telecommunications platform | Jun 28, 2005 | Issued |
Array
(
[id] => 5241307
[patent_doc_number] => 20070019798
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-01-25
[patent_title] => 'Method and apparatus for providing customized teleconference greetings'
[patent_app_type] => utility
[patent_app_number] => 11/170029
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[patent_app_date] => 2005-06-29
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/170029 | Method and apparatus for providing customized teleconference greetings | Jun 28, 2005 | Abandoned |
Array
(
[id] => 5124864
[patent_doc_number] => 20070237135
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2007-10-11
[patent_title] => 'Method and Apparatus for Routing Communications'
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/628789 | Method and Apparatus for Routing Communications | Jun 6, 2005 | Abandoned |
Array
(
[id] => 8296142
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[patent_kind] => B2
[patent_issue_date] => 2012-07-17
[patent_title] => 'Method of and switching device for handling a telephone call initiated from a calling terminal in a circuit switched telecommunications network'
[patent_app_type] => utility
[patent_app_number] => 11/915784
[patent_app_country] => US
[patent_app_date] => 2005-05-31
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 11915784
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/915784 | Method of and switching device for handling a telephone call initiated from a calling terminal in a circuit switched telecommunications network | May 30, 2005 | Issued |
Array
(
[id] => 4885808
[patent_doc_number] => 20080260140
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2008-10-23
[patent_title] => 'Method and System for Scanning and Detecting Metallic Cross-Connects'
[patent_app_type] => utility
[patent_app_number] => 11/569161
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[patent_app_date] => 2005-05-13
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/569161 | Method and System for Scanning and Detecting Metallic Cross-Connects | May 12, 2005 | Abandoned |
Array
(
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[patent_title] => 'Call Management Service'
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Array
(
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[rel_patent_id] =>[rel_patent_doc_number] =>) 11/099268 | Generic provisioning of voice over internet protocol (VoIP) | Apr 4, 2005 | Issued |
Array
(
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[patent_title] => 'Efficient detection and/or processing in multi-hop wireless networks'
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[firstpage_image] =>[orig_patent_app_number] => 11095367
[rel_patent_id] =>[rel_patent_doc_number] =>) 11/095367 | Efficient detection and/or processing in multi-hop wireless networks | Mar 30, 2005 | Issued |