Search

Phung Hoang Joseph Nguyen

Examiner (ID: 2910, Phone: (571)270-1949 , Office: P/2656 )

Most Active Art Unit
2656
Art Unit(s)
2614, 2651, 2656, 2691, 4183
Total Applications
1146
Issued Applications
891
Pending Applications
96
Abandoned Applications
179

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 5153442 [patent_doc_number] => 20070036325 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-02-15 [patent_title] => 'SS7 network having wireline and failover wireless SS7 links' [patent_app_type] => utility [patent_app_number] => 11/184607 [patent_app_country] => US [patent_app_date] => 2005-07-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5870 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0036/20070036325.pdf [firstpage_image] =>[orig_patent_app_number] => 11184607 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/184607
SS7 network having wireline and failover wireless SS7 links Jul 18, 2005 Abandoned
Array ( [id] => 4436908 [patent_doc_number] => 07970117 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-06-28 [patent_title] => 'Method and system for handling calls at an automatic call distributor' [patent_app_type] => utility [patent_app_number] => 11/184109 [patent_app_country] => US [patent_app_date] => 2005-07-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 6479 [patent_no_of_claims] => 31 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 12 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/970/07970117.pdf [firstpage_image] =>[orig_patent_app_number] => 11184109 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/184109
Method and system for handling calls at an automatic call distributor Jul 17, 2005 Issued
Array ( [id] => 5153405 [patent_doc_number] => 20070036288 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-02-15 [patent_title] => 'Personalized telephone number' [patent_app_type] => utility [patent_app_number] => 11/183669 [patent_app_country] => US [patent_app_date] => 2005-07-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 1780 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0036/20070036288.pdf [firstpage_image] =>[orig_patent_app_number] => 11183669 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/183669
Personalized telephone number Jul 17, 2005 Abandoned
Array ( [id] => 5153448 [patent_doc_number] => 20070036331 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-02-15 [patent_title] => 'Method and system for automatically synchronizing and auditing databases of telephone call center switching systems in a telephone call center network' [patent_app_type] => utility [patent_app_number] => 11/183607 [patent_app_country] => US [patent_app_date] => 2005-07-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 11726 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0036/20070036331.pdf [firstpage_image] =>[orig_patent_app_number] => 11183607 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/183607
Method and system for automatically synchronizing and auditing databases of telephone call center switching systems in a telephone call center network Jul 17, 2005 Abandoned
Array ( [id] => 5153450 [patent_doc_number] => 20070036333 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-02-15 [patent_title] => 'Method of handling overflow calls' [patent_app_type] => utility [patent_app_number] => 11/182416 [patent_app_country] => US [patent_app_date] => 2005-07-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 2370 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0036/20070036333.pdf [firstpage_image] =>[orig_patent_app_number] => 11182416 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/182416
Method of handling overflow calls Jul 14, 2005 Abandoned
Array ( [id] => 4502978 [patent_doc_number] => 07957520 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-06-07 [patent_title] => 'System and method for responding to an emergency at a call center' [patent_app_type] => utility [patent_app_number] => 11/181101 [patent_app_country] => US [patent_app_date] => 2005-07-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 3 [patent_no_of_words] => 2609 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 123 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/957/07957520.pdf [firstpage_image] =>[orig_patent_app_number] => 11181101 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/181101
System and method for responding to an emergency at a call center Jul 13, 2005 Issued
Array ( [id] => 5329480 [patent_doc_number] => 20090109957 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-04-30 [patent_title] => 'Content Delivery During Call Setup' [patent_app_type] => utility [patent_app_number] => 11/922565 [patent_app_country] => US [patent_app_date] => 2005-07-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 3502 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0109/20090109957.pdf [firstpage_image] =>[orig_patent_app_number] => 11922565 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/922565
Content Delivery During Call Setup Jul 11, 2005 Abandoned
Array ( [id] => 1078232 [patent_doc_number] => 07616751 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2009-11-10 [patent_title] => 'Managing held telephone calls by using a messaging resource' [patent_app_type] => utility [patent_app_number] => 11/179737 [patent_app_country] => US [patent_app_date] => 2005-07-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 7256 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 116 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/07/616/07616751.pdf [firstpage_image] =>[orig_patent_app_number] => 11179737 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/179737
Managing held telephone calls by using a messaging resource Jul 11, 2005 Issued
Array ( [id] => 5062039 [patent_doc_number] => 20070223678 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-09-27 [patent_title] => 'Call-Back Method in a Communication System' [patent_app_type] => utility [patent_app_number] => 11/631406 [patent_app_country] => US [patent_app_date] => 2005-07-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 2427 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0223/20070223678.pdf [firstpage_image] =>[orig_patent_app_number] => 11631406 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/631406
Call-Back Method in a Communication System Jun 30, 2005 Abandoned
Array ( [id] => 7541957 [patent_doc_number] => 08059805 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2011-11-15 [patent_title] => 'Enhanced services provided using communication redirection and processing' [patent_app_type] => utility [patent_app_number] => 11/173174 [patent_app_country] => US [patent_app_date] => 2005-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 4403 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 270 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/059/08059805.pdf [firstpage_image] =>[orig_patent_app_number] => 11173174 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/173174
Enhanced services provided using communication redirection and processing Jun 29, 2005 Issued
Array ( [id] => 5241126 [patent_doc_number] => 20070019617 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-01-25 [patent_title] => 'Method, system and apparatus for maintaining ownership of service calls within an organization' [patent_app_type] => utility [patent_app_number] => 11/172065 [patent_app_country] => US [patent_app_date] => 2005-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 3921 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0019/20070019617.pdf [firstpage_image] =>[orig_patent_app_number] => 11172065 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/172065
Method, system and apparatus for maintaining ownership of service calls within an organization Jun 29, 2005 Abandoned
Array ( [id] => 5241310 [patent_doc_number] => 20070019801 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-01-25 [patent_title] => 'Method, system and apparatus for tracking support calls and determining proactive support strategies' [patent_app_type] => utility [patent_app_number] => 11/171614 [patent_app_country] => US [patent_app_date] => 2005-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 3633 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0019/20070019801.pdf [firstpage_image] =>[orig_patent_app_number] => 11171614 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/171614
Method, system and apparatus for tracking support calls and determining proactive support strategies Jun 29, 2005 Abandoned
Array ( [id] => 5894003 [patent_doc_number] => 20060002541 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2006-01-05 [patent_title] => 'System and method for outbound calling from a distributed telecommunications platform' [patent_app_type] => utility [patent_app_number] => 11/170458 [patent_app_country] => US [patent_app_date] => 2005-06-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 4778 [patent_no_of_claims] => 35 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0002/20060002541.pdf [firstpage_image] =>[orig_patent_app_number] => 11170458 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/170458
System and method for outbound calling from a distributed telecommunications platform Jun 28, 2005 Issued
Array ( [id] => 5241307 [patent_doc_number] => 20070019798 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-01-25 [patent_title] => 'Method and apparatus for providing customized teleconference greetings' [patent_app_type] => utility [patent_app_number] => 11/170029 [patent_app_country] => US [patent_app_date] => 2005-06-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 2561 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0019/20070019798.pdf [firstpage_image] =>[orig_patent_app_number] => 11170029 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/170029
Method and apparatus for providing customized teleconference greetings Jun 28, 2005 Abandoned
Array ( [id] => 5124864 [patent_doc_number] => 20070237135 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-10-11 [patent_title] => 'Method and Apparatus for Routing Communications' [patent_app_type] => utility [patent_app_number] => 11/628789 [patent_app_country] => US [patent_app_date] => 2005-06-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 8997 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0237/20070237135.pdf [firstpage_image] =>[orig_patent_app_number] => 11628789 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/628789
Method and Apparatus for Routing Communications Jun 6, 2005 Abandoned
Array ( [id] => 8296142 [patent_doc_number] => 08223937 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-07-17 [patent_title] => 'Method of and switching device for handling a telephone call initiated from a calling terminal in a circuit switched telecommunications network' [patent_app_type] => utility [patent_app_number] => 11/915784 [patent_app_country] => US [patent_app_date] => 2005-05-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 4023 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 136 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 11915784 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/915784
Method of and switching device for handling a telephone call initiated from a calling terminal in a circuit switched telecommunications network May 30, 2005 Issued
Array ( [id] => 4885808 [patent_doc_number] => 20080260140 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2008-10-23 [patent_title] => 'Method and System for Scanning and Detecting Metallic Cross-Connects' [patent_app_type] => utility [patent_app_number] => 11/569161 [patent_app_country] => US [patent_app_date] => 2005-05-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5938 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0260/20080260140.pdf [firstpage_image] =>[orig_patent_app_number] => 11569161 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/569161
Method and System for Scanning and Detecting Metallic Cross-Connects May 12, 2005 Abandoned
Array ( [id] => 5009986 [patent_doc_number] => 20070280464 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2007-12-06 [patent_title] => 'Call Management Service' [patent_app_type] => utility [patent_app_number] => 11/578512 [patent_app_country] => US [patent_app_date] => 2005-04-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 32 [patent_figures_cnt] => 32 [patent_no_of_words] => 16250 [patent_no_of_claims] => 58 [patent_no_of_ind_claims] => 11 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0280/20070280464.pdf [firstpage_image] =>[orig_patent_app_number] => 11578512 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/578512
Call Management Service Apr 14, 2005 Abandoned
Array ( [id] => 7812464 [patent_doc_number] => 08134999 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2012-03-13 [patent_title] => 'Generic provisioning of voice over internet protocol (VoIP)' [patent_app_type] => utility [patent_app_number] => 11/099268 [patent_app_country] => US [patent_app_date] => 2005-04-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 11934 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 384 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] => patents/08/134/08134999.pdf [firstpage_image] =>[orig_patent_app_number] => 11099268 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/099268
Generic provisioning of voice over internet protocol (VoIP) Apr 4, 2005 Issued
Array ( [id] => 5752800 [patent_doc_number] => 20060221949 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2006-10-05 [patent_title] => 'Efficient detection and/or processing in multi-hop wireless networks' [patent_app_type] => utility [patent_app_number] => 11/095367 [patent_app_country] => US [patent_app_date] => 2005-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6465 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0221/20060221949.pdf [firstpage_image] =>[orig_patent_app_number] => 11095367 [rel_patent_id] =>[rel_patent_doc_number] =>)
11/095367
Efficient detection and/or processing in multi-hop wireless networks Mar 30, 2005 Issued
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