Search

Rasha S. Al Aubaidi

Examiner (ID: 10581, Phone: (571)272-7481 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2614, 2693, 2652, 2642
Total Applications
1138
Issued Applications
822
Pending Applications
96
Abandoned Applications
232

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 20449400 [patent_doc_number] => 20260006126 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2026-01-01 [patent_title] => Queue Position Management In Contact Center Survivability Mode [patent_app_type] => utility [patent_app_number] => 18/754765 [patent_app_country] => US [patent_app_date] => 2024-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16706 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 71 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18754765 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/754765
Queue Position Management In Contact Center Survivability Mode Jun 25, 2024 Pending
Array ( [id] => 20449403 [patent_doc_number] => 20260006129 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2026-01-01 [patent_title] => Contact Center Workflow Mapping In Survivability Mode [patent_app_type] => utility [patent_app_number] => 18/754761 [patent_app_country] => US [patent_app_date] => 2024-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16590 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 103 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18754761 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/754761
Contact Center Workflow Mapping In Survivability Mode Jun 25, 2024 Pending
Array ( [id] => 20792044 [patent_doc_number] => 12665968 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2026-06-23 [patent_title] => Total screen recording system and methods [patent_app_type] => utility [patent_app_number] => 18/755344 [patent_app_country] => US [patent_app_date] => 2024-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 0 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 122 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18755344 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/755344
Total screen recording system and methods Jun 25, 2024 Issued
Array ( [id] => 19647941 [patent_doc_number] => 20240422461 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-12-19 [patent_title] => SOUND APPARATUS AND VEHICULAR APPARATUS INCLUDING THE SAME [patent_app_type] => utility [patent_app_number] => 18/745239 [patent_app_country] => US [patent_app_date] => 2024-06-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 60714 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -30 [patent_words_short_claim] => 47 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18745239 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/745239
SOUND APPARATUS AND VEHICULAR APPARATUS INCLUDING THE SAME Jun 16, 2024 Pending
Array ( [id] => 19485796 [patent_doc_number] => 20240333838 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-10-03 [patent_title] => Distributing Queries To Agent Group Devices [patent_app_type] => utility [patent_app_number] => 18/743836 [patent_app_country] => US [patent_app_date] => 2024-06-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12813 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 59 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18743836 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/743836
Distributing queries to agent group devices Jun 13, 2024 Issued
Array ( [id] => 19485795 [patent_doc_number] => 20240333837 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-10-03 [patent_title] => SYSTEMS AND METHODS FOR RECOMMENDING DIALOG FLOW MODIFICATIONS AT A CONTACT CENTER [patent_app_type] => utility [patent_app_number] => 18/742824 [patent_app_country] => US [patent_app_date] => 2024-06-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13751 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 44 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18742824 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/742824
SYSTEMS AND METHODS FOR RECOMMENDING DIALOG FLOW MODIFICATIONS AT A CONTACT CENTER Jun 12, 2024 Pending
Array ( [id] => 20324296 [patent_doc_number] => 20250336384 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-10-30 [patent_title] => SPEECH MASKING METHOD AND SYSTEM, ELECTRONIC DEVICE, AND NON-TRANSITORY COMPUTER READABLE STORAGE MEDIUM [patent_app_type] => utility [patent_app_number] => 18/733601 [patent_app_country] => US [patent_app_date] => 2024-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 621 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 61 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18733601 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/733601
SPEECH MASKING METHOD AND SYSTEM, ELECTRONIC DEVICE, AND NON-TRANSITORY COMPUTER READABLE STORAGE MEDIUM Jun 3, 2024 Pending
Array ( [id] => 19986688 [patent_doc_number] => 20250124910 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-04-17 [patent_title] => SOUND MASKING APPARATUS AND METHOD THEREOF [patent_app_type] => utility [patent_app_number] => 18/733484 [patent_app_country] => US [patent_app_date] => 2024-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 2369 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 37 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18733484 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/733484
SOUND MASKING APPARATUS AND METHOD THEREOF Jun 3, 2024 Pending
Array ( [id] => 19486085 [patent_doc_number] => 20240334127 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-10-03 [patent_title] => DEVICE AND METHOD FOR EXPANDING 7-CHANNEL AUDIO BY USING RADIO TRANSMISSION [patent_app_type] => utility [patent_app_number] => 18/733369 [patent_app_country] => US [patent_app_date] => 2024-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8264 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 208 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18733369 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/733369
DEVICE AND METHOD FOR EXPANDING 7-CHANNEL AUDIO BY USING RADIO TRANSMISSION Jun 3, 2024 Pending
Array ( [id] => 20112480 [patent_doc_number] => 12363226 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-07-15 [patent_title] => Integrated representative profile data in contact center environment [patent_app_type] => utility [patent_app_number] => 18/679839 [patent_app_country] => US [patent_app_date] => 2024-05-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9858 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 134 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18679839 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/679839
Integrated representative profile data in contact center environment May 30, 2024 Issued
Array ( [id] => 19958122 [patent_doc_number] => 12328552 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-06-10 [patent_title] => Hearing aid with handsfree control [patent_app_type] => utility [patent_app_number] => 18/672539 [patent_app_country] => US [patent_app_date] => 2024-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 5 [patent_no_of_words] => 0 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 132 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18672539 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/672539
Hearing aid with handsfree control May 22, 2024 Issued
Array ( [id] => 19454110 [patent_doc_number] => 20240314240 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-09-19 [patent_title] => AUTO SWITCH - CALL CENTER-BASED AUTOMATED INTERFACE WITH VOICE SWITCHES FOR VOICE SERVICE DIAGNOSTICS AND PROVISIONING [patent_app_type] => utility [patent_app_number] => 18/672976 [patent_app_country] => US [patent_app_date] => 2024-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17865 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 245 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18672976 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/672976
Auto switch--call center-based automated interface with voice switches for voice service diagnostics and provisioning May 22, 2024 Issued
Array ( [id] => 19408668 [patent_doc_number] => 20240292179 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-08-29 [patent_title] => LATE REVERBERATION DISTANCE ATTENUATION [patent_app_type] => utility [patent_app_number] => 18/660097 [patent_app_country] => US [patent_app_date] => 2024-05-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6851 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -22 [patent_words_short_claim] => 55 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18660097 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/660097
LATE REVERBERATION DISTANCE ATTENUATION May 8, 2024 Pending
Array ( [id] => 20313111 [patent_doc_number] => 20250330740 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-10-23 [patent_title] => RAISED FEATURE ON EARBUD BODY [patent_app_type] => utility [patent_app_number] => 18/639281 [patent_app_country] => US [patent_app_date] => 2024-04-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 0 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 139 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18639281 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/639281
RAISED FEATURE ON EARBUD BODY Apr 17, 2024 Pending
Array ( [id] => 19501357 [patent_doc_number] => 20240340375 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-10-10 [patent_title] => SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONS [patent_app_type] => utility [patent_app_number] => 18/625040 [patent_app_country] => US [patent_app_date] => 2024-04-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8466 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 98 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18625040 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/625040
SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONS Apr 1, 2024 Abandoned
Array ( [id] => 19927760 [patent_doc_number] => 12302067 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-05-13 [patent_title] => Hearing device comprising a transmitter [patent_app_type] => utility [patent_app_number] => 18/608499 [patent_app_country] => US [patent_app_date] => 2024-03-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 32 [patent_no_of_words] => 20344 [patent_no_of_claims] => 8 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18608499 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/608499
Hearing device comprising a transmitter Mar 17, 2024 Issued
Array ( [id] => 19852311 [patent_doc_number] => 20250097662 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-03-20 [patent_title] => ACOUSTIC CONTROL APPARATUS, ACOUSTIC CONTROL METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM [patent_app_type] => utility [patent_app_number] => 18/583634 [patent_app_country] => US [patent_app_date] => 2024-02-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6309 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -5 [patent_words_short_claim] => 159 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18583634 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/583634
ACOUSTIC CONTROL APPARATUS, ACOUSTIC CONTROL METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM Feb 20, 2024 Abandoned
Array ( [id] => 20183258 [patent_doc_number] => 20250267216 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-08-21 [patent_title] => SYSTEM AND METHOD FOR MANAGING INTERACTION TRANSCRIPTS [patent_app_type] => utility [patent_app_number] => 18/444821 [patent_app_country] => US [patent_app_date] => 2024-02-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15088 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 85 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18444821 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/444821
SYSTEM AND METHOD FOR MANAGING INTERACTION TRANSCRIPTS Feb 18, 2024 Pending
Array ( [id] => 19733503 [patent_doc_number] => 12211503 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-01-28 [patent_title] => Hearing device system and method for operating same [patent_app_type] => utility [patent_app_number] => 18/424923 [patent_app_country] => US [patent_app_date] => 2024-01-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 5298 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 178 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18424923 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/424923
Hearing device system and method for operating same Jan 28, 2024 Issued
Array ( [id] => 19900983 [patent_doc_number] => 12278929 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-04-15 [patent_title] => Machine-learning system for incoming call driver prediction [patent_app_type] => utility [patent_app_number] => 18/416477 [patent_app_country] => US [patent_app_date] => 2024-01-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 1102 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18416477 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/416477
Machine-learning system for incoming call driver prediction Jan 17, 2024 Issued
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