Search

Rasha S. Al Aubaidi

Examiner (ID: 10353, Phone: (571)272-7481 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2693, 2642, 2652, 2614
Total Applications
1105
Issued Applications
814
Pending Applications
86
Abandoned Applications
230

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10152909 [patent_doc_number] => 09185220 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-11-10 [patent_title] => 'Distributed event delivery' [patent_app_type] => utility [patent_app_number] => 14/479201 [patent_app_country] => US [patent_app_date] => 2014-09-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 17 [patent_no_of_words] => 12556 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 121 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14479201 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/479201
Distributed event delivery Sep 4, 2014 Issued
Array ( [id] => 10185634 [patent_doc_number] => 09215323 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-12-15 [patent_title] => 'Selective mapping of callers in a call center routing system' [patent_app_type] => utility [patent_app_number] => 14/472998 [patent_app_country] => US [patent_app_date] => 2014-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 6984 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 312 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14472998 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/472998
Selective mapping of callers in a call center routing system Aug 28, 2014 Issued
Array ( [id] => 11912429 [patent_doc_number] => 09781261 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-10-03 [patent_title] => 'Systems and methods for lead routing' [patent_app_type] => utility [patent_app_number] => 14/458080 [patent_app_country] => US [patent_app_date] => 2014-08-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 21 [patent_no_of_words] => 21787 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 532 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14458080 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/458080
Systems and methods for lead routing Aug 11, 2014 Issued
Array ( [id] => 10690832 [patent_doc_number] => 20160036978 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-02-04 [patent_title] => 'SYSTEM AND METHOD FOR SCALABLE INTERACTION PRIORITIZATION' [patent_app_type] => utility [patent_app_number] => 14/448376 [patent_app_country] => US [patent_app_date] => 2014-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6726 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14448376 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/448376
System and method for scalable interaction prioritization Jul 30, 2014 Issued
Array ( [id] => 10690827 [patent_doc_number] => 20160036973 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-02-04 [patent_title] => 'SOCIAL MEDIA FEEDBACK FOR ROUTING USER COMMUNICATIONS' [patent_app_type] => utility [patent_app_number] => 14/448365 [patent_app_country] => US [patent_app_date] => 2014-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 34672 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14448365 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/448365
Social media feedback for routing user communications Jul 30, 2014 Issued
Array ( [id] => 11797881 [patent_doc_number] => 09407767 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-02 [patent_title] => 'Systems and methods for tracking calls responsive to advertisements using back channel messaging and data channel communications' [patent_app_type] => utility [patent_app_number] => 14/448897 [patent_app_country] => US [patent_app_date] => 2014-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 25297 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 207 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14448897 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/448897
Systems and methods for tracking calls responsive to advertisements using back channel messaging and data channel communications Jul 30, 2014 Issued
Array ( [id] => 10690826 [patent_doc_number] => 20160036972 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-02-04 [patent_title] => 'System and Method for Addressing Communication Issues for Contact Center Service Quality' [patent_app_type] => utility [patent_app_number] => 14/445629 [patent_app_country] => US [patent_app_date] => 2014-07-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 9794 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14445629 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/445629
System and Method for Addressing Communication Issues for Contact Center Service Quality Jul 28, 2014 Abandoned
Array ( [id] => 10139474 [patent_doc_number] => 09172804 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-10-27 [patent_title] => 'Method of distributed aggregation in a call center' [patent_app_type] => utility [patent_app_number] => 14/444907 [patent_app_country] => US [patent_app_date] => 2014-07-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 3437 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 120 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14444907 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/444907
Method of distributed aggregation in a call center Jul 27, 2014 Issued
Array ( [id] => 10005191 [patent_doc_number] => 09049297 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2015-06-02 [patent_title] => 'Networked contact center' [patent_app_type] => utility [patent_app_number] => 14/333951 [patent_app_country] => US [patent_app_date] => 2014-07-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 13 [patent_no_of_words] => 7896 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 192 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14333951 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/333951
Networked contact center Jul 16, 2014 Issued
Array ( [id] => 11239632 [patent_doc_number] => 09466277 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-10-11 [patent_title] => 'Adjustable directivity acoustic pickup for musical instruments' [patent_app_type] => utility [patent_app_number] => 14/329965 [patent_app_country] => US [patent_app_date] => 2014-07-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 15 [patent_no_of_words] => 4481 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 127 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14329965 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/329965
Adjustable directivity acoustic pickup for musical instruments Jul 12, 2014 Issued
Array ( [id] => 9838114 [patent_doc_number] => 20150030195 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-01-29 [patent_title] => 'IN-EAR HEADPHONE WITH SOUND PICK-UP CAPABILITY' [patent_app_type] => utility [patent_app_number] => 14/324280 [patent_app_country] => US [patent_app_date] => 2014-07-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 2321 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14324280 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/324280
In-ear headphone with sound pick-up capability Jul 6, 2014 Issued
Array ( [id] => 10660727 [patent_doc_number] => 20160006871 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-01-07 [patent_title] => 'SYSTEM AND METHOD FOR MANAGING RESOURCES IN AN ENTERPRISE' [patent_app_type] => utility [patent_app_number] => 14/323432 [patent_app_country] => US [patent_app_date] => 2014-07-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 11725 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14323432 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/323432
SYSTEM AND METHOD FOR MANAGING RESOURCES IN AN ENTERPRISE Jul 2, 2014 Abandoned
Array ( [id] => 10639552 [patent_doc_number] => 09357071 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-05-31 [patent_title] => 'Method and system for analyzing a communication by applying a behavioral model thereto' [patent_app_type] => utility [patent_app_number] => 14/308555 [patent_app_country] => US [patent_app_date] => 2014-06-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 31 [patent_figures_cnt] => 32 [patent_no_of_words] => 15291 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 78 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14308555 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/308555
Method and system for analyzing a communication by applying a behavioral model thereto Jun 17, 2014 Issued
Array ( [id] => 11240902 [patent_doc_number] => 09467565 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-10-11 [patent_title] => 'Supervisory communication system' [patent_app_type] => utility [patent_app_number] => 14/293219 [patent_app_country] => US [patent_app_date] => 2014-06-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 6586 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 191 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14293219 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/293219
Supervisory communication system Jun 1, 2014 Issued
Array ( [id] => 10465426 [patent_doc_number] => 20150350440 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-12-03 [patent_title] => 'MECHANISM FOR WORK ASSIGNMENT IN A GRAPH-BASED CONTACT CENTER' [patent_app_type] => utility [patent_app_number] => 14/290654 [patent_app_country] => US [patent_app_date] => 2014-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 21 [patent_no_of_words] => 16024 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14290654 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/290654
Mechanism for work assignment in a graph-based contact center May 28, 2014 Issued
Array ( [id] => 9718888 [patent_doc_number] => 20140254586 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-09-11 [patent_title] => 'CALL SETUP USING VOICE OVER THE INTERNET PROTOCOL (VOIP)' [patent_app_type] => utility [patent_app_number] => 14/286009 [patent_app_country] => US [patent_app_date] => 2014-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2197 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14286009 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/286009
Call setup using voice over the internet protocol (VoIP) May 22, 2014 Issued
Array ( [id] => 11240904 [patent_doc_number] => 09467567 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-10-11 [patent_title] => 'System, method, and computer program for proactive customer care utilizing predictive models' [patent_app_type] => utility [patent_app_number] => 14/244833 [patent_app_country] => US [patent_app_date] => 2014-04-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 4268 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 332 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14244833 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/244833
System, method, and computer program for proactive customer care utilizing predictive models Apr 2, 2014 Issued
Array ( [id] => 9893962 [patent_doc_number] => 20150049160 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-02-19 [patent_title] => 'SEAMLESS CALL TRANSITIONS WITH PRE-ESCALATION PARTICIPATION CONFIRMATION' [patent_app_type] => utility [patent_app_number] => 14/231249 [patent_app_country] => US [patent_app_date] => 2014-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 26 [patent_no_of_words] => 19102 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14231249 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/231249
Seamless call transitions with pre-escalation participation confirmation Mar 30, 2014 Issued
Array ( [id] => 12169433 [patent_doc_number] => 09888210 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-02-06 [patent_title] => 'Seamless call transitions with pinpoint call escalation' [patent_app_type] => utility [patent_app_number] => 14/231167 [patent_app_country] => US [patent_app_date] => 2014-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 25 [patent_figures_cnt] => 25 [patent_no_of_words] => 19157 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 182 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14231167 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/231167
Seamless call transitions with pinpoint call escalation Mar 30, 2014 Issued
Array ( [id] => 9893966 [patent_doc_number] => 20150049164 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-02-19 [patent_title] => 'SEAMLESS CALL TRANSITIONS WITH ESCALATION-AWARE NOTIFICATIONS' [patent_app_type] => utility [patent_app_number] => 14/231208 [patent_app_country] => US [patent_app_date] => 2014-03-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 26 [patent_no_of_words] => 19148 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14231208 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/231208
SEAMLESS CALL TRANSITIONS WITH ESCALATION-AWARE NOTIFICATIONS Mar 30, 2014 Abandoned
Menu