Search

Rasha S. Al Aubaidi

Examiner (ID: 10581, Phone: (571)272-7481 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2614, 2693, 2652, 2642
Total Applications
1138
Issued Applications
822
Pending Applications
96
Abandoned Applications
232

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 19789440 [patent_doc_number] => 20250063119 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-02-20 [patent_title] => POLICY-ENABLED CALL HUNTING [patent_app_type] => utility [patent_app_number] => 18/450044 [patent_app_country] => US [patent_app_date] => 2023-08-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9871 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 100 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18450044 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/450044
POLICY-ENABLED CALL HUNTING Aug 14, 2023 Pending
Array ( [id] => 19295513 [patent_doc_number] => 12034884 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-07-09 [patent_title] => Time tolerant prompt detection [patent_app_type] => utility [patent_app_number] => 18/446361 [patent_app_country] => US [patent_app_date] => 2023-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 7 [patent_no_of_words] => 6046 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 56 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18446361 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/446361
Time tolerant prompt detection Aug 7, 2023 Issued
Array ( [id] => 19774513 [patent_doc_number] => 20250055939 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-02-13 [patent_title] => SYSTEM FOR AN AGENT TO SIMULTANEOUSLY SERVICE MULTIPLE CUSTOMER DEVICES [patent_app_type] => utility [patent_app_number] => 18/231667 [patent_app_country] => US [patent_app_date] => 2023-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3999 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 112 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18231667 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/231667
SYSTEM FOR AN AGENT TO SIMULTANEOUSLY SERVICE MULTIPLE CUSTOMER DEVICES Aug 7, 2023 Pending
Array ( [id] => 19628056 [patent_doc_number] => 12166922 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-12-10 [patent_title] => Methods for linking recommendations [patent_app_type] => utility [patent_app_number] => 18/231078 [patent_app_country] => US [patent_app_date] => 2023-08-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 9070 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 174 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18231078 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/231078
Methods for linking recommendations Aug 6, 2023 Issued
Array ( [id] => 20245183 [patent_doc_number] => 12425519 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-09-23 [patent_title] => Systems and methods for relative gain in predictive routing [patent_app_type] => utility [patent_app_number] => 18/365577 [patent_app_country] => US [patent_app_date] => 2023-08-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7143 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 306 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18365577 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/365577
Systems and methods for relative gain in predictive routing Aug 3, 2023 Issued
Array ( [id] => 20884032 [patent_doc_number] => 12700075 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2026-08-04 [patent_title] => Image quality evaluation method and apparatus, device and storage medium [patent_app_type] => utility [patent_app_number] => 18/709800 [patent_app_country] => US [patent_app_date] => 2023-07-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 14 [patent_no_of_words] => 8191 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 332 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18709800 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/709800
IMAGE QUALITY EVALUATION METHOD AND APPARATUS, DEVICE AND STORAGE MEDIUM Jul 30, 2023 Pending
Array ( [id] => 19750738 [patent_doc_number] => 20250039303 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-01-30 [patent_title] => ROUTING OF COMMUNICATIONS TO CONTACT CENTER AGENTS USING MACHINE LEARNING [patent_app_type] => utility [patent_app_number] => 18/358475 [patent_app_country] => US [patent_app_date] => 2023-07-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12626 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18358475 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/358475
Routing of communications to contact center agents using machine learning Jul 24, 2023 Issued
Array ( [id] => 19913197 [patent_doc_number] => 12289427 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-04-29 [patent_title] => System and method of efficient selection of evaluation form [patent_app_type] => utility [patent_app_number] => 18/350130 [patent_app_country] => US [patent_app_date] => 2023-07-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 1156 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 163 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18350130 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/350130
System and method of efficient selection of evaluation form Jul 10, 2023 Issued
Array ( [id] => 19022855 [patent_doc_number] => 20240079026 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-03-07 [patent_title] => Engagement Measurement of Media Consumers Based on the Acoustic Environment [patent_app_type] => utility [patent_app_number] => 18/349796 [patent_app_country] => US [patent_app_date] => 2023-07-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 23251 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 81 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18349796 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/349796
Engagement measurement of media consumers based on the acoustic environment Jul 9, 2023 Issued
Array ( [id] => 19375948 [patent_doc_number] => 12067520 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2024-08-20 [patent_title] => Interaction effectiveness measurements [patent_app_type] => utility [patent_app_number] => 18/344853 [patent_app_country] => US [patent_app_date] => 2023-06-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4755 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 198 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18344853 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/344853
Interaction effectiveness measurements Jun 29, 2023 Issued
Array ( [id] => 19689477 [patent_doc_number] => 20250008022 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-01-02 [patent_title] => Method, system, and article of manufacture for benchmarking pairing strategies in contact center system [patent_app_type] => utility [patent_app_number] => 18/342868 [patent_app_country] => US [patent_app_date] => 2023-06-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5874 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -15 [patent_words_short_claim] => 148 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18342868 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/342868
Method, system, and article of manufacture for benchmarking pairing strategies in contact center system Jun 27, 2023 Issued
Array ( [id] => 19647742 [patent_doc_number] => 20240422262 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-12-19 [patent_title] => TECHNOLOGIES FOR CONTACT CENTER AGENT INCENTIVIZATION VIA AUTOMATED GAMIFICATION [patent_app_type] => utility [patent_app_number] => 18/337012 [patent_app_country] => US [patent_app_date] => 2023-06-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15769 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 127 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18337012 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/337012
Technologies for contact center agent incentivization via automated gamification Jun 17, 2023 Issued
Array ( [id] => 19647744 [patent_doc_number] => 20240422264 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-12-19 [patent_title] => SYSTEM AND METHOD TO PRIORITIZE AND RESUME DISCONNECTED CUSTOMER INTERACTIONS [patent_app_type] => utility [patent_app_number] => 18/335617 [patent_app_country] => US [patent_app_date] => 2023-06-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11158 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 140 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18335617 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/335617
System and method to prioritize and resume disconnected customer interactions Jun 14, 2023 Issued
Array ( [id] => 19285294 [patent_doc_number] => 20240221771 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-07-04 [patent_title] => METHOD FOR DYNAMICALLY ADJUSTING VIBRATION FEEDBACK WITH AUDIO, SYSTEM, AND DEVICE [patent_app_type] => utility [patent_app_number] => 18/334337 [patent_app_country] => US [patent_app_date] => 2023-06-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3804 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -6 [patent_words_short_claim] => 102 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18334337 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/334337
Method for dynamically adjusting vibration feedback with audio, system, and device Jun 12, 2023 Issued
Array ( [id] => 20313140 [patent_doc_number] => 20250330769 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-10-23 [patent_title] => DISTRIBUTED INTERACTIVE BINAURAL RENDERING [patent_app_type] => utility [patent_app_number] => 18/864497 [patent_app_country] => US [patent_app_date] => 2023-05-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8029 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -32 [patent_words_short_claim] => 42 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18864497 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/864497
DISTRIBUTED INTERACTIVE BINAURAL RENDERING May 8, 2023 Pending
Array ( [id] => 19927455 [patent_doc_number] => 12301759 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2025-05-13 [patent_title] => Contact center routing based on agent routing scores [patent_app_type] => utility [patent_app_number] => 18/306160 [patent_app_country] => US [patent_app_date] => 2023-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 19297 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 156 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18306160 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/306160
Contact center routing based on agent routing scores Apr 23, 2023 Issued
Array ( [id] => 19936110 [patent_doc_number] => 12309323 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2025-05-20 [patent_title] => Dynamic routing of contact center requests [patent_app_type] => utility [patent_app_number] => 18/306161 [patent_app_country] => US [patent_app_date] => 2023-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 19314 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18306161 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/306161
Dynamic routing of contact center requests Apr 23, 2023 Issued
Array ( [id] => 19944663 [patent_doc_number] => 12316808 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2025-05-27 [patent_title] => Contact center agent-routing efficiency score [patent_app_type] => utility [patent_app_number] => 18/306154 [patent_app_country] => US [patent_app_date] => 2023-04-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 18 [patent_no_of_words] => 19565 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 175 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18306154 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/306154
Contact center agent-routing efficiency score Apr 23, 2023 Issued
Array ( [id] => 18742082 [patent_doc_number] => 20230351064 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-11-02 [patent_title] => EAR-WEARABLE DEVICE MODELING [patent_app_type] => utility [patent_app_number] => 18/304996 [patent_app_country] => US [patent_app_date] => 2023-04-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10746 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 160 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18304996 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/304996
Ear-wearable device modeling Apr 20, 2023 Issued
Array ( [id] => 20198007 [patent_doc_number] => 20250274717 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-08-28 [patent_title] => METHOD AND DEVICE FOR COMPRESSING A DYNAMIC RANGE OF AN AUDIO SIGNAL [patent_app_type] => utility [patent_app_number] => 18/857882 [patent_app_country] => US [patent_app_date] => 2023-04-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 0 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -19 [patent_words_short_claim] => 72 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18857882 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/857882
METHOD AND DEVICE FOR COMPRESSING A DYNAMIC RANGE OF AN AUDIO SIGNAL Apr 19, 2023 Pending
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