Search

Roberto Velez

Supervisory Patent Examiner (ID: 12404, Phone: (571)272-8597 , Office: P/2662 )

Most Active Art Unit
2829
Art Unit(s)
2829, 2662, 3600, 2858
Total Applications
501
Issued Applications
305
Pending Applications
76
Abandoned Applications
135

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 8766610 [patent_doc_number] => 20130094647 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-04-18 [patent_title] => 'MULTI-MODAL MOBILE CUSTOMER CARE SYSTEM' [patent_app_type] => utility [patent_app_number] => 13/416086 [patent_app_country] => US [patent_app_date] => 2012-03-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6109 [patent_no_of_claims] => 28 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13416086 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/416086
Multi-modal customer care system Mar 8, 2012 Issued
Array ( [id] => 9462291 [patent_doc_number] => 20140126717 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-05-08 [patent_title] => 'Calling center system and calling processing method thereof' [patent_app_type] => utility [patent_app_number] => 14/126483 [patent_app_country] => US [patent_app_date] => 2012-02-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 6324 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14126483 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/126483
Calling center system and calling processing method thereof Feb 16, 2012 Issued
Array ( [id] => 10926490 [patent_doc_number] => 20140329511 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-11-06 [patent_title] => 'AUDIO CONFERENCING' [patent_app_type] => utility [patent_app_number] => 14/365353 [patent_app_country] => US [patent_app_date] => 2011-12-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 10641 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14365353 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/365353
AUDIO CONFERENCING Dec 19, 2011 Abandoned
Array ( [id] => 9403964 [patent_doc_number] => 08694028 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-04-08 [patent_title] => 'Communication terminal apparatus and computer program' [patent_app_type] => utility [patent_app_number] => 13/118796 [patent_app_country] => US [patent_app_date] => 2011-05-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 22 [patent_no_of_words] => 5996 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 72 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13118796 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/118796
Communication terminal apparatus and computer program May 30, 2011 Issued
Array ( [id] => 8744198 [patent_doc_number] => 20130083914 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-04-04 [patent_title] => 'TRANSFERRING A CALL FROM A FIRST FIXED COMMUNICATIONS TERMINAL IN A LOCAL NETWORK TO A SECOND FIXED COMMUNICATIONS TERMINAL IN THE SAME LOCAL NETWORK' [patent_app_type] => utility [patent_app_number] => 13/697255 [patent_app_country] => US [patent_app_date] => 2011-05-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7928 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 8 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13697255 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/697255
TRANSFERRING A CALL FROM A FIRST FIXED COMMUNICATIONS TERMINAL IN A LOCAL NETWORK TO A SECOND FIXED COMMUNICATIONS TERMINAL IN THE SAME LOCAL NETWORK May 4, 2011 Abandoned
Array ( [id] => 6078963 [patent_doc_number] => 20110142222 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-06-16 [patent_title] => 'METHOD, APPARATUS AND SYSTEM FOR PLAYING MULTIMEDIA RING BACK TONES' [patent_app_type] => utility [patent_app_number] => 13/035686 [patent_app_country] => US [patent_app_date] => 2011-02-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 9210 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 7 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0142/20110142222.pdf [firstpage_image] =>[orig_patent_app_number] => 13035686 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/035686
METHOD, APPARATUS AND SYSTEM FOR PLAYING MULTIMEDIA RING BACK TONES Feb 24, 2011 Abandoned
Array ( [id] => 8369756 [patent_doc_number] => 20120219144 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-08-30 [patent_title] => 'VIRTUALIZING HUMAN AGENTS ACROSS MULTIPLE LOCATIONS' [patent_app_type] => utility [patent_app_number] => 13/034966 [patent_app_country] => US [patent_app_date] => 2011-02-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5749 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13034966 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/034966
VIRTUALIZING HUMAN AGENTS ACROSS MULTIPLE LOCATIONS Feb 24, 2011 Abandoned
Array ( [id] => 13176193 [patent_doc_number] => 10104230 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-10-16 [patent_title] => Systems and methods for availing multiple input channels in a voice application [patent_app_type] => utility [patent_app_number] => 13/035033 [patent_app_country] => US [patent_app_date] => 2011-02-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4800 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 352 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13035033 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/035033
Systems and methods for availing multiple input channels in a voice application Feb 24, 2011 Issued
Array ( [id] => 5942950 [patent_doc_number] => 20110103570 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-05-05 [patent_title] => 'METHOD, SYSTEM AND RELEVANT APPARATUSES FOR SELECTING MULTIMEDIA RING BACK TONE' [patent_app_type] => utility [patent_app_number] => 13/004423 [patent_app_country] => US [patent_app_date] => 2011-01-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5788 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0103/20110103570.pdf [firstpage_image] =>[orig_patent_app_number] => 13004423 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/004423
Method, system and relevant apparatuses for selecting multimedia ring back tone Jan 10, 2011 Issued
Array ( [id] => 9133902 [patent_doc_number] => 20130294616 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-11-07 [patent_title] => 'METHOD AND SYSTEM FOR SPEECH ENHANCEMENT IN A ROOM' [patent_app_type] => utility [patent_app_number] => 13/995574 [patent_app_country] => US [patent_app_date] => 2010-12-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 3324 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13995574 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/995574
METHOD AND SYSTEM FOR SPEECH ENHANCEMENT IN A ROOM Dec 19, 2010 Abandoned
Array ( [id] => 6157947 [patent_doc_number] => 20110158398 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2011-06-30 [patent_title] => 'METHOD AND APPARATUS FOR OPTIMIZING CUSTOMER SERVICE ACROSS MULTIPLE CHANNELS' [patent_app_type] => utility [patent_app_number] => 12/973630 [patent_app_country] => US [patent_app_date] => 2010-12-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 22 [patent_figures_cnt] => 22 [patent_no_of_words] => 11290 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0158/20110158398.pdf [firstpage_image] =>[orig_patent_app_number] => 12973630 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/973630
Method and apparatus for optimizing customer service across multiple channels Dec 19, 2010 Issued
Array ( [id] => 8239302 [patent_doc_number] => 20120148039 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-06-14 [patent_title] => 'BUSY LAMP FIELD SYSTEM FOR REMOTE TELEPHONES AND METHOD FOR THE SAME' [patent_app_type] => utility [patent_app_number] => 12/962704 [patent_app_country] => US [patent_app_date] => 2010-12-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 2078 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12962704 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/962704
Busy lamp field system for remote telephones and method for the same Dec 7, 2010 Issued
Array ( [id] => 8195957 [patent_doc_number] => 20120121076 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2012-05-17 [patent_title] => 'METHOD AND SYSTEM FOR CONTROLLING AUDIO SIGNALS IN MULTIPLE CONCURRENT CONFERENCE CALLS' [patent_app_type] => utility [patent_app_number] => 12/948140 [patent_app_country] => US [patent_app_date] => 2010-11-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7602 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0121/20120121076.pdf [firstpage_image] =>[orig_patent_app_number] => 12948140 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/948140
Method and system for controlling audio signals in multiple concurrent conference calls Nov 16, 2010 Issued
Array ( [id] => 8766607 [patent_doc_number] => 20130094643 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-04-18 [patent_title] => 'METHOD AND APPARATUS FOR HANDLING ANONYMOUS CALLS' [patent_app_type] => utility [patent_app_number] => 13/643740 [patent_app_country] => US [patent_app_date] => 2010-04-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6690 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 7 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13643740 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/643740
Method and apparatus for handling anonymous calls Apr 28, 2010 Issued
Array ( [id] => 10005192 [patent_doc_number] => 09049298 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-06-02 [patent_title] => 'Service request routing using passive skill certification' [patent_app_type] => utility [patent_app_number] => 12/604659 [patent_app_country] => US [patent_app_date] => 2009-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 6817 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 250 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12604659 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/604659
Service request routing using passive skill certification Oct 22, 2009 Issued
Array ( [id] => 6436535 [patent_doc_number] => 20100104083 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-04-29 [patent_title] => 'PROVIDING TELEPHONE DIRECTORY ASSISTANCE' [patent_app_type] => utility [patent_app_number] => 12/603954 [patent_app_country] => US [patent_app_date] => 2009-10-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 5176 [patent_no_of_claims] => 33 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0104/20100104083.pdf [firstpage_image] =>[orig_patent_app_number] => 12603954 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/603954
PROVIDING TELEPHONE DIRECTORY ASSISTANCE Oct 21, 2009 Abandoned
Array ( [id] => 6233995 [patent_doc_number] => 20100266114 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2010-10-21 [patent_title] => 'MULTIMEDIA TERMINAL ADAPTER AND AUTOMATIC CALL FORWARDING METHOD' [patent_app_type] => utility [patent_app_number] => 12/535034 [patent_app_country] => US [patent_app_date] => 2009-08-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 2673 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0266/20100266114.pdf [firstpage_image] =>[orig_patent_app_number] => 12535034 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/535034
MULTIMEDIA TERMINAL ADAPTER AND AUTOMATIC CALL FORWARDING METHOD Aug 3, 2009 Abandoned
Array ( [id] => 5402862 [patent_doc_number] => 20090238176 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-09-24 [patent_title] => 'METHOD, TELEPHONE SYSTEM AND TELEPHONE TERMINAL FOR CALL SESSION' [patent_app_type] => utility [patent_app_number] => 12/478262 [patent_app_country] => US [patent_app_date] => 2009-06-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 8767 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0238/20090238176.pdf [firstpage_image] =>[orig_patent_app_number] => 12478262 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/478262
METHOD, TELEPHONE SYSTEM AND TELEPHONE TERMINAL FOR CALL SESSION Jun 3, 2009 Abandoned
Array ( [id] => 5557317 [patent_doc_number] => 20090268894 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2009-10-29 [patent_title] => 'Communication Device' [patent_app_type] => utility [patent_app_number] => 12/406288 [patent_app_country] => US [patent_app_date] => 2009-03-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 6585 [patent_no_of_claims] => 9 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] => publications/A1/0268/20090268894.pdf [firstpage_image] =>[orig_patent_app_number] => 12406288 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/406288
Communication Device Mar 17, 2009 Abandoned
Array ( [id] => 9764548 [patent_doc_number] => 08848887 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-09-30 [patent_title] => 'Jurisdictionally optimized call routing' [patent_app_type] => utility [patent_app_number] => 12/395073 [patent_app_country] => US [patent_app_date] => 2009-02-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 18009 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 182 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12395073 [rel_patent_id] =>[rel_patent_doc_number] =>)
12/395073
Jurisdictionally optimized call routing Feb 26, 2009 Issued
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