
Roberto Velez
Supervisory Patent Examiner (ID: 12404, Phone: (571)272-8597 , Office: P/2662 )
| Most Active Art Unit | 2829 |
| Art Unit(s) | 2829, 2662, 3600, 2858 |
| Total Applications | 501 |
| Issued Applications | 305 |
| Pending Applications | 76 |
| Abandoned Applications | 135 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 8766610
[patent_doc_number] => 20130094647
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-04-18
[patent_title] => 'MULTI-MODAL MOBILE CUSTOMER CARE SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 13/416086
[patent_app_country] => US
[patent_app_date] => 2012-03-09
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 10
[patent_no_of_words] => 6109
[patent_no_of_claims] => 28
[patent_no_of_ind_claims] => 6
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13416086
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/416086 | Multi-modal customer care system | Mar 8, 2012 | Issued |
Array
(
[id] => 9462291
[patent_doc_number] => 20140126717
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-05-08
[patent_title] => 'Calling center system and calling processing method thereof'
[patent_app_type] => utility
[patent_app_number] => 14/126483
[patent_app_country] => US
[patent_app_date] => 2012-02-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 11
[patent_figures_cnt] => 11
[patent_no_of_words] => 6324
[patent_no_of_claims] => 18
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14126483
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/126483 | Calling center system and calling processing method thereof | Feb 16, 2012 | Issued |
Array
(
[id] => 10926490
[patent_doc_number] => 20140329511
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2014-11-06
[patent_title] => 'AUDIO CONFERENCING'
[patent_app_type] => utility
[patent_app_number] => 14/365353
[patent_app_country] => US
[patent_app_date] => 2011-12-20
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
[patent_figures_cnt] => 8
[patent_no_of_words] => 10641
[patent_no_of_claims] => 21
[patent_no_of_ind_claims] => 6
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14365353
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/365353 | AUDIO CONFERENCING | Dec 19, 2011 | Abandoned |
Array
(
[id] => 9403964
[patent_doc_number] => 08694028
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-04-08
[patent_title] => 'Communication terminal apparatus and computer program'
[patent_app_type] => utility
[patent_app_number] => 13/118796
[patent_app_country] => US
[patent_app_date] => 2011-05-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
[patent_figures_cnt] => 22
[patent_no_of_words] => 5996
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 72
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13118796
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/118796 | Communication terminal apparatus and computer program | May 30, 2011 | Issued |
Array
(
[id] => 8744198
[patent_doc_number] => 20130083914
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-04-04
[patent_title] => 'TRANSFERRING A CALL FROM A FIRST FIXED COMMUNICATIONS TERMINAL IN A LOCAL NETWORK TO A SECOND FIXED COMMUNICATIONS TERMINAL IN THE SAME LOCAL NETWORK'
[patent_app_type] => utility
[patent_app_number] => 13/697255
[patent_app_country] => US
[patent_app_date] => 2011-05-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 5
[patent_no_of_words] => 7928
[patent_no_of_claims] => 13
[patent_no_of_ind_claims] => 8
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13697255
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/697255 | TRANSFERRING A CALL FROM A FIRST FIXED COMMUNICATIONS TERMINAL IN A LOCAL NETWORK TO A SECOND FIXED COMMUNICATIONS TERMINAL IN THE SAME LOCAL NETWORK | May 4, 2011 | Abandoned |
Array
(
[id] => 6078963
[patent_doc_number] => 20110142222
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2011-06-16
[patent_title] => 'METHOD, APPARATUS AND SYSTEM FOR PLAYING MULTIMEDIA RING BACK TONES'
[patent_app_type] => utility
[patent_app_number] => 13/035686
[patent_app_country] => US
[patent_app_date] => 2011-02-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
[patent_figures_cnt] => 16
[patent_no_of_words] => 9210
[patent_no_of_claims] => 30
[patent_no_of_ind_claims] => 7
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0142/20110142222.pdf
[firstpage_image] =>[orig_patent_app_number] => 13035686
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/035686 | METHOD, APPARATUS AND SYSTEM FOR PLAYING MULTIMEDIA RING BACK TONES | Feb 24, 2011 | Abandoned |
Array
(
[id] => 8369756
[patent_doc_number] => 20120219144
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-08-30
[patent_title] => 'VIRTUALIZING HUMAN AGENTS ACROSS MULTIPLE LOCATIONS'
[patent_app_type] => utility
[patent_app_number] => 13/034966
[patent_app_country] => US
[patent_app_date] => 2011-02-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 5
[patent_no_of_words] => 5749
[patent_no_of_claims] => 25
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13034966
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/034966 | VIRTUALIZING HUMAN AGENTS ACROSS MULTIPLE LOCATIONS | Feb 24, 2011 | Abandoned |
Array
(
[id] => 13176193
[patent_doc_number] => 10104230
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2018-10-16
[patent_title] => Systems and methods for availing multiple input channels in a voice application
[patent_app_type] => utility
[patent_app_number] => 13/035033
[patent_app_country] => US
[patent_app_date] => 2011-02-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
[patent_figures_cnt] => 3
[patent_no_of_words] => 4800
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 352
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13035033
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/035033 | Systems and methods for availing multiple input channels in a voice application | Feb 24, 2011 | Issued |
Array
(
[id] => 5942950
[patent_doc_number] => 20110103570
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2011-05-05
[patent_title] => 'METHOD, SYSTEM AND RELEVANT APPARATUSES FOR SELECTING MULTIMEDIA RING BACK TONE'
[patent_app_type] => utility
[patent_app_number] => 13/004423
[patent_app_country] => US
[patent_app_date] => 2011-01-11
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 5788
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 4
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[patent_maintenance] => 1
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0103/20110103570.pdf
[firstpage_image] =>[orig_patent_app_number] => 13004423
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/004423 | Method, system and relevant apparatuses for selecting multimedia ring back tone | Jan 10, 2011 | Issued |
Array
(
[id] => 9133902
[patent_doc_number] => 20130294616
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-11-07
[patent_title] => 'METHOD AND SYSTEM FOR SPEECH ENHANCEMENT IN A ROOM'
[patent_app_type] => utility
[patent_app_number] => 13/995574
[patent_app_country] => US
[patent_app_date] => 2010-12-20
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
[patent_figures_cnt] => 3
[patent_no_of_words] => 3324
[patent_no_of_claims] => 24
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13995574
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/995574 | METHOD AND SYSTEM FOR SPEECH ENHANCEMENT IN A ROOM | Dec 19, 2010 | Abandoned |
Array
(
[id] => 6157947
[patent_doc_number] => 20110158398
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2011-06-30
[patent_title] => 'METHOD AND APPARATUS FOR OPTIMIZING CUSTOMER SERVICE ACROSS MULTIPLE CHANNELS'
[patent_app_type] => utility
[patent_app_number] => 12/973630
[patent_app_country] => US
[patent_app_date] => 2010-12-20
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 22
[patent_figures_cnt] => 22
[patent_no_of_words] => 11290
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 0
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0158/20110158398.pdf
[firstpage_image] =>[orig_patent_app_number] => 12973630
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/973630 | Method and apparatus for optimizing customer service across multiple channels | Dec 19, 2010 | Issued |
Array
(
[id] => 8239302
[patent_doc_number] => 20120148039
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-06-14
[patent_title] => 'BUSY LAMP FIELD SYSTEM FOR REMOTE TELEPHONES AND METHOD FOR THE SAME'
[patent_app_type] => utility
[patent_app_number] => 12/962704
[patent_app_country] => US
[patent_app_date] => 2010-12-08
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 4
[patent_figures_cnt] => 4
[patent_no_of_words] => 2078
[patent_no_of_claims] => 9
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[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12962704
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/962704 | Busy lamp field system for remote telephones and method for the same | Dec 7, 2010 | Issued |
Array
(
[id] => 8195957
[patent_doc_number] => 20120121076
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2012-05-17
[patent_title] => 'METHOD AND SYSTEM FOR CONTROLLING AUDIO SIGNALS IN MULTIPLE CONCURRENT CONFERENCE CALLS'
[patent_app_type] => utility
[patent_app_number] => 12/948140
[patent_app_country] => US
[patent_app_date] => 2010-11-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 10
[patent_no_of_words] => 7602
[patent_no_of_claims] => 19
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0121/20120121076.pdf
[firstpage_image] =>[orig_patent_app_number] => 12948140
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/948140 | Method and system for controlling audio signals in multiple concurrent conference calls | Nov 16, 2010 | Issued |
Array
(
[id] => 8766607
[patent_doc_number] => 20130094643
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2013-04-18
[patent_title] => 'METHOD AND APPARATUS FOR HANDLING ANONYMOUS CALLS'
[patent_app_type] => utility
[patent_app_number] => 13/643740
[patent_app_country] => US
[patent_app_date] => 2010-04-29
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 6690
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[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13643740
[rel_patent_id] =>[rel_patent_doc_number] =>) 13/643740 | Method and apparatus for handling anonymous calls | Apr 28, 2010 | Issued |
Array
(
[id] => 10005192
[patent_doc_number] => 09049298
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2015-06-02
[patent_title] => 'Service request routing using passive skill certification'
[patent_app_type] => utility
[patent_app_number] => 12/604659
[patent_app_country] => US
[patent_app_date] => 2009-10-23
[patent_effective_date] => 0000-00-00
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12604659
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/604659 | Service request routing using passive skill certification | Oct 22, 2009 | Issued |
Array
(
[id] => 6436535
[patent_doc_number] => 20100104083
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-04-29
[patent_title] => 'PROVIDING TELEPHONE DIRECTORY ASSISTANCE'
[patent_app_type] => utility
[patent_app_number] => 12/603954
[patent_app_country] => US
[patent_app_date] => 2009-10-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 8
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[patent_no_of_words] => 5176
[patent_no_of_claims] => 33
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[patent_current_assignee] =>[type] => publication
[pdf_file] => publications/A1/0104/20100104083.pdf
[firstpage_image] =>[orig_patent_app_number] => 12603954
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/603954 | PROVIDING TELEPHONE DIRECTORY ASSISTANCE | Oct 21, 2009 | Abandoned |
Array
(
[id] => 6233995
[patent_doc_number] => 20100266114
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2010-10-21
[patent_title] => 'MULTIMEDIA TERMINAL ADAPTER AND AUTOMATIC CALL FORWARDING METHOD'
[patent_app_type] => utility
[patent_app_number] => 12/535034
[patent_app_country] => US
[patent_app_date] => 2009-08-04
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[pdf_file] => publications/A1/0266/20100266114.pdf
[firstpage_image] =>[orig_patent_app_number] => 12535034
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/535034 | MULTIMEDIA TERMINAL ADAPTER AND AUTOMATIC CALL FORWARDING METHOD | Aug 3, 2009 | Abandoned |
Array
(
[id] => 5402862
[patent_doc_number] => 20090238176
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-09-24
[patent_title] => 'METHOD, TELEPHONE SYSTEM AND TELEPHONE TERMINAL FOR CALL SESSION'
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[patent_app_number] => 12/478262
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[rel_patent_id] =>[rel_patent_doc_number] =>) 12/478262 | METHOD, TELEPHONE SYSTEM AND TELEPHONE TERMINAL FOR CALL SESSION | Jun 3, 2009 | Abandoned |
Array
(
[id] => 5557317
[patent_doc_number] => 20090268894
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2009-10-29
[patent_title] => 'Communication Device'
[patent_app_type] => utility
[patent_app_number] => 12/406288
[patent_app_country] => US
[patent_app_date] => 2009-03-18
[patent_effective_date] => 0000-00-00
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[pdf_file] => publications/A1/0268/20090268894.pdf
[firstpage_image] =>[orig_patent_app_number] => 12406288
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/406288 | Communication Device | Mar 17, 2009 | Abandoned |
Array
(
[id] => 9764548
[patent_doc_number] => 08848887
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2014-09-30
[patent_title] => 'Jurisdictionally optimized call routing'
[patent_app_type] => utility
[patent_app_number] => 12/395073
[patent_app_country] => US
[patent_app_date] => 2009-02-27
[patent_effective_date] => 0000-00-00
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[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 182
[patent_maintenance] => 1
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[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 12395073
[rel_patent_id] =>[rel_patent_doc_number] =>) 12/395073 | Jurisdictionally optimized call routing | Feb 26, 2009 | Issued |