Rosanne Kosson

Array ( [id] => 13148019 [patent_doc_number] => 10091358 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-10-02 [patent_title] => Graphical user interface for call center analysis [patent_app_type] => utility [patent_app_number] => 15/633699 [patent_app_country] => US [patent_app_date] => 2017-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 22 [patent_no_of_words] => 25098 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 162 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15633699 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13101239 [patent_doc_number] => 10069972 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-09-04 [patent_title] => Call center analysis [patent_app_type] => utility [patent_app_number] => 15/633697 [patent_app_country] => US [patent_app_date] => 2017-06-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 21 [patent_figures_cnt] => 22 [patent_no_of_words] => 25098 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 180 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15633697 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13101493 [patent_doc_number] => 10070099 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-09-04 [patent_title] => Digital information apparatus and method for receiving an inbound videophone call notice while displaying digital information on display [patent_app_type] => utility [patent_app_number] => 15/631298 [patent_app_country] => US [patent_app_date] => 2017-06-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 15 [patent_no_of_words] => 19064 [patent_no_of_claims] => 10 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 277 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15631298 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 11985198 [patent_doc_number] => 20170289353 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-10-05 [patent_title] => 'Dynamic Throttling and Real-Time Scheduling of Notifications Using a Campaign Management System' [patent_app_type] => utility [patent_app_number] => 15/629624 [patent_app_country] => US [patent_app_date] => 2017-06-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7174 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15629624 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 16410734 [patent_doc_number] => 10819304 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-10-27 [patent_title] => Apparatus for discarding power noise, and apparatus for converting audio signal [patent_app_type] => utility [patent_app_number] => 16/500784 [patent_app_country] => US [patent_app_date] => 2017-06-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 8450 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 190 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16500784 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13012969 [patent_doc_number] => 10029590 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-07-24 [patent_title] => Speaker grill assembly for vehicle seats [patent_app_type] => utility [patent_app_number] => 15/616414 [patent_app_country] => US [patent_app_date] => 2017-06-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 16 [patent_no_of_words] => 4458 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 106 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15616414 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12176047 [patent_doc_number] => 09894204 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-02-13 [patent_title] => 'Pacing outbound communications that generate inbound communications' [patent_app_type] => utility [patent_app_number] => 15/600889 [patent_app_country] => US [patent_app_date] => 2017-05-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 9366 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 154 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15600889 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12557448 [patent_doc_number] => 10015385 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-07-03 [patent_title] => Enhancing video conferences [patent_app_type] => utility [patent_app_number] => 15/599291 [patent_app_country] => US [patent_app_date] => 2017-05-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 9 [patent_no_of_words] => 6406 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 211 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15599291 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13008243 [patent_doc_number] => 10027802 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-07-17 [patent_title] => System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data [patent_app_type] => utility [patent_app_number] => 15/596315 [patent_app_country] => US [patent_app_date] => 2017-05-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 15 [patent_figures_cnt] => 15 [patent_no_of_words] => 13937 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 202 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15596315 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13032313 [patent_doc_number] => 10038788 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-07-31 [patent_title] => Self-learning adaptive routing system [patent_app_type] => utility [patent_app_number] => 15/590543 [patent_app_country] => US [patent_app_date] => 2017-05-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 13974 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 231 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15590543 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12576915 [patent_doc_number] => 10021245 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-07-10 [patent_title] => Aural communication status indications provided to an agent in a contact center [patent_app_type] => utility [patent_app_number] => 15/583152 [patent_app_country] => US [patent_app_date] => 2017-05-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 26 [patent_no_of_words] => 28823 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15583152 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13045427 [patent_doc_number] => 10044862 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-08-07 [patent_title] => Dynamic topic guidance in the context of multi-round conversation [patent_app_type] => utility [patent_app_number] => 15/581798 [patent_app_country] => US [patent_app_date] => 2017-04-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 6262 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 105 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15581798 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 13087253 [patent_doc_number] => 10063704 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-08-28 [patent_title] => System and method for providing call-back options [patent_app_type] => utility [patent_app_number] => 15/480425 [patent_app_country] => US [patent_app_date] => 2017-04-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 4519 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 168 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15480425 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12196688 [patent_doc_number] => 09900436 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-02-20 [patent_title] => 'Coordinating voice calls between representatives and customers to influence an outcome of the call' [patent_app_type] => utility [patent_app_number] => 15/460931 [patent_app_country] => US [patent_app_date] => 2017-03-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 7891 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 139 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15460931 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12155851 [patent_doc_number] => 20180027116 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-25 [patent_title] => 'VIRTUAL INTERACTIONS IN CONTACT CENTER OPERATIONS' [patent_app_type] => utility [patent_app_number] => 15/457761 [patent_app_country] => US [patent_app_date] => 2017-03-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 7548 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15457761 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12501879 [patent_doc_number] => 09998592 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-06-12 [patent_title] => System, method, and computer readable medium for establishing communication between devices [patent_app_type] => utility [patent_app_number] => 15/445594 [patent_app_country] => US [patent_app_date] => 2017-02-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 1 [patent_figures_cnt] => 1 [patent_no_of_words] => 3235 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 80 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15445594 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 12537801 [patent_doc_number] => 10009468 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-06-26 [patent_title] => Method, computer program product and computer system for a chat based communication system [patent_app_type] => utility [patent_app_number] => 15/439194 [patent_app_country] => US [patent_app_date] => 2017-02-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 12 [patent_no_of_words] => 9547 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 203 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15439194 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 11667050 [patent_doc_number] => 20170155768 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-06-01 [patent_title] => 'METHOD AND SYSTEM FOR ANALYZING CALLER INTERACTION EVENT DATA' [patent_app_type] => utility [patent_app_number] => 15/431266 [patent_app_country] => US [patent_app_date] => 2017-02-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 32 [patent_figures_cnt] => 32 [patent_no_of_words] => 15983 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15431266 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 11667048 [patent_doc_number] => 20170155766 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-06-01 [patent_title] => 'CALL CENTER BUILDER PLATFORM' [patent_app_type] => utility [patent_app_number] => 15/431385 [patent_app_country] => US [patent_app_date] => 2017-02-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 19 [patent_figures_cnt] => 19 [patent_no_of_words] => 21954 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15431385 [rel_patent_id] =>[rel_patent_doc_number] =>)

Array ( [id] => 11848736 [patent_doc_number] => 09736304 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-08-15 [patent_title] => 'Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications' [patent_app_type] => utility [patent_app_number] => 15/423847 [patent_app_country] => US [patent_app_date] => 2017-02-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 26 [patent_figures_cnt] => 27 [patent_no_of_words] => 30887 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 265 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15423847 [rel_patent_id] =>[rel_patent_doc_number] =>)