Search

Shan Liu

Examiner (ID: 18754, Phone: (571)270-0383 , Office: P/2871 )

Most Active Art Unit
2871
Art Unit(s)
2871
Total Applications
690
Issued Applications
456
Pending Applications
74
Abandoned Applications
176

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 17296350 [patent_doc_number] => 20210392189 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-12-16 [patent_title] => SYSTEM AND METHODS FOR DYNAMICALLY EXTENDING ANALYTICS IN A CLOUD COMMUNICATIONS PLATFORM [patent_app_type] => utility [patent_app_number] => 17/230634 [patent_app_country] => US [patent_app_date] => 2021-04-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4310 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 111 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17230634 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/230634
System and methods for dynamically extending analytics in a cloud communications platform Apr 13, 2021 Issued
Array ( [id] => 18106558 [patent_doc_number] => 11546466 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-01-03 [patent_title] => Call screening service for inbound communications [patent_app_type] => utility [patent_app_number] => 17/229770 [patent_app_country] => US [patent_app_date] => 2021-04-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 5116 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17229770 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/229770
Call screening service for inbound communications Apr 12, 2021 Issued
Array ( [id] => 17934563 [patent_doc_number] => 20220329689 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-10-13 [patent_title] => PROVIDING ENHANCED CALL CONTENT BASED ON CALL NUMBER ASSOCIATION [patent_app_type] => utility [patent_app_number] => 17/229849 [patent_app_country] => US [patent_app_date] => 2021-04-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10837 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -14 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17229849 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/229849
Providing enhanced call content based on call number association Apr 12, 2021 Issued
Array ( [id] => 17934568 [patent_doc_number] => 20220329694 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-10-13 [patent_title] => PROVIDING ENHANCED CALL CONTENT TO A MOBILE DEVICE [patent_app_type] => utility [patent_app_number] => 17/229845 [patent_app_country] => US [patent_app_date] => 2021-04-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10837 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 60 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17229845 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/229845
Providing enhanced call content to a mobile device Apr 12, 2021 Issued
Array ( [id] => 18984707 [patent_doc_number] => 11909909 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-02-20 [patent_title] => Method for determining an originating telephone number [patent_app_type] => utility [patent_app_number] => 17/430482 [patent_app_country] => US [patent_app_date] => 2021-04-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 5976 [patent_no_of_claims] => 17 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 150 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17430482 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/430482
Method for determining an originating telephone number Apr 8, 2021 Issued
Array ( [id] => 17934562 [patent_doc_number] => 20220329688 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-10-13 [patent_title] => MUTUAL DISABLING UNIT FOR MULTIPLE PHONES [patent_app_type] => utility [patent_app_number] => 17/224157 [patent_app_country] => US [patent_app_date] => 2021-04-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17313 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -15 [patent_words_short_claim] => 53 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17224157 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/224157
Mutual disabling unit for multiple phones Apr 6, 2021 Issued
Array ( [id] => 17284914 [patent_doc_number] => 11201964 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-12-14 [patent_title] => Monitoring and listening tools across omni-channel inputs in a graphically interactive voice response system [patent_app_type] => utility [patent_app_number] => 17/220509 [patent_app_country] => US [patent_app_date] => 2021-04-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 49 [patent_figures_cnt] => 49 [patent_no_of_words] => 14087 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 167 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17220509 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/220509
Monitoring and listening tools across omni-channel inputs in a graphically interactive voice response system Mar 31, 2021 Issued
Array ( [id] => 16929376 [patent_doc_number] => 11050878 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2021-06-29 [patent_title] => Methods, systems and computer program products for detecting anomalies in a telecommunications network [patent_app_type] => utility [patent_app_number] => 17/197411 [patent_app_country] => US [patent_app_date] => 2021-03-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 10 [patent_no_of_words] => 9313 [patent_no_of_claims] => 29 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 274 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17197411 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/197411
Methods, systems and computer program products for detecting anomalies in a telecommunications network Mar 9, 2021 Issued
Array ( [id] => 18263941 [patent_doc_number] => 11611652 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-03-21 [patent_title] => Telecommunications validation system and method [patent_app_type] => utility [patent_app_number] => 17/186815 [patent_app_country] => US [patent_app_date] => 2021-02-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 9 [patent_no_of_words] => 5808 [patent_no_of_claims] => 33 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 183 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17186815 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/186815
Telecommunications validation system and method Feb 25, 2021 Issued
Array ( [id] => 17684317 [patent_doc_number] => 11368587 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-06-21 [patent_title] => Systems and methods for generating customized customer service menu [patent_app_type] => utility [patent_app_number] => 17/178283 [patent_app_country] => US [patent_app_date] => 2021-02-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 10235 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 189 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17178283 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/178283
Systems and methods for generating customized customer service menu Feb 17, 2021 Issued
Array ( [id] => 17781840 [patent_doc_number] => 20220248190 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-08-04 [patent_title] => MULTI-CHANNEL CALLER ID DATABASE UPDATES [patent_app_type] => utility [patent_app_number] => 17/164717 [patent_app_country] => US [patent_app_date] => 2021-02-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11025 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 159 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17164717 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/164717
Multi-channel caller ID database updates Jan 31, 2021 Issued
Array ( [id] => 16851944 [patent_doc_number] => 20210152689 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-05-20 [patent_title] => SYSTEMS AND METHODS FOR PROVIDING CALLER IDENTIFICATION OVER A PUBLIC SWITCHED TELEPHONE NETWORK [patent_app_type] => utility [patent_app_number] => 17/163264 [patent_app_country] => US [patent_app_date] => 2021-01-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 20573 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 141 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17163264 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/163264
Systems and methods for providing caller identification over a public switched telephone network Jan 28, 2021 Issued
Array ( [id] => 17624301 [patent_doc_number] => 11343373 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-05-24 [patent_title] => Machine intelligent isolation of international calling performance degradation [patent_app_type] => utility [patent_app_number] => 17/163079 [patent_app_country] => US [patent_app_date] => 2021-01-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5627 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 152 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17163079 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/163079
Machine intelligent isolation of international calling performance degradation Jan 28, 2021 Issued
Array ( [id] => 17592116 [patent_doc_number] => 11330406 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-05-10 [patent_title] => Caller identifier [patent_app_type] => utility [patent_app_number] => 17/162528 [patent_app_country] => US [patent_app_date] => 2021-01-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 10938 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 101 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17162528 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/162528
Caller identifier Jan 28, 2021 Issued
Array ( [id] => 16859711 [patent_doc_number] => 20210160456 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-05-27 [patent_title] => TRANSMISSION TERMINAL, TRANSMISSION METHOD, AND COMPUTER-READABLE RECORDING MEDIUM STORING TRANSMISSION PROGRAM [patent_app_type] => utility [patent_app_number] => 17/141343 [patent_app_country] => US [patent_app_date] => 2021-01-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17996 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => 0 [patent_words_short_claim] => 104 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17141343 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/141343
Transmission terminal, transmission method, and computer-readable recording medium storing transmission program Jan 4, 2021 Issued
Array ( [id] => 17863894 [patent_doc_number] => 11445061 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-09-13 [patent_title] => Automatic caller identification translation [patent_app_type] => utility [patent_app_number] => 17/137016 [patent_app_country] => US [patent_app_date] => 2020-12-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7203 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 125 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17137016 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/137016
Automatic caller identification translation Dec 28, 2020 Issued
Array ( [id] => 17729990 [patent_doc_number] => 11386382 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2022-07-12 [patent_title] => System and method for determining and utilizing after-call-work factor in contact center quality processes [patent_app_type] => utility [patent_app_number] => 17/124562 [patent_app_country] => US [patent_app_date] => 2020-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 9612 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 188 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17124562 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/124562
System and method for determining and utilizing after-call-work factor in contact center quality processes Dec 16, 2020 Issued
Array ( [id] => 16632534 [patent_doc_number] => 20210051188 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2021-02-18 [patent_title] => INSTANT COMMUNICATIONS SYSTEM HAVING ESTABLISHED COMMUNICATION CHANNELS BETWEEN COMMUNICATION DEVICES [patent_app_type] => utility [patent_app_number] => 17/087461 [patent_app_country] => US [patent_app_date] => 2020-11-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18035 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 114 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17087461 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/087461
INSTANT COMMUNICATIONS SYSTEM HAVING ESTABLISHED COMMUNICATION CHANNELS BETWEEN COMMUNICATION DEVICES Nov 1, 2020 Abandoned
Array ( [id] => 17396762 [patent_doc_number] => 11245791 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-02-08 [patent_title] => Detecting robocalls using biometric voice fingerprints [patent_app_type] => utility [patent_app_number] => 17/086284 [patent_app_country] => US [patent_app_date] => 2020-10-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9513 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 166 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17086284 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/086284
Detecting robocalls using biometric voice fingerprints Oct 29, 2020 Issued
Array ( [id] => 17669425 [patent_doc_number] => 11363138 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2022-06-14 [patent_title] => Fraud detection system and method [patent_app_type] => utility [patent_app_number] => 17/078652 [patent_app_country] => US [patent_app_date] => 2020-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 5674 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 178 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17078652 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/078652
Fraud detection system and method Oct 22, 2020 Issued
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