
Shan Liu
Examiner (ID: 18754, Phone: (571)270-0383 , Office: P/2871 )
| Most Active Art Unit | 2871 |
| Art Unit(s) | 2871 |
| Total Applications | 690 |
| Issued Applications | 456 |
| Pending Applications | 74 |
| Abandoned Applications | 176 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 16996541
[patent_doc_number] => 20210234962
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2021-07-29
[patent_title] => COMMUNICATIONS PROCESSING
[patent_app_type] => utility
[patent_app_number] => 16/774881
[patent_app_country] => US
[patent_app_date] => 2020-01-28
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 11999
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -15
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16774881
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/774881 | Communications processing | Jan 27, 2020 | Issued |
Array
(
[id] => 16281382
[patent_doc_number] => 10764434
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2020-09-01
[patent_title] => Phone alert for unauthorized call
[patent_app_type] => utility
[patent_app_number] => 16/773616
[patent_app_country] => US
[patent_app_date] => 2020-01-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 12
[patent_figures_cnt] => 12
[patent_no_of_words] => 23548
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 256
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16773616
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/773616 | Phone alert for unauthorized call | Jan 26, 2020 | Issued |
Array
(
[id] => 15941943
[patent_doc_number] => 20200162605
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-05-21
[patent_title] => Network Topology Determining Method, Apparatus, and System
[patent_app_type] => utility
[patent_app_number] => 16/748516
[patent_app_country] => US
[patent_app_date] => 2020-01-21
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 9637
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -16
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16748516
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/748516 | Network Topology Determining Method, Apparatus, and System | Jan 20, 2020 | Abandoned |
Array
(
[id] => 15909057
[patent_doc_number] => 20200154050
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-05-14
[patent_title] => LOW-POWER-CONSUMPTION AUDIO/VIDEO RECORDING AND COMMUNICATION DOORBELL
[patent_app_type] => utility
[patent_app_number] => 16/746598
[patent_app_country] => US
[patent_app_date] => 2020-01-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 20990
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -18
[patent_words_short_claim] => 100
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16746598
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/746598 | Low-power-consumption audio/video recording and communication doorbell | Jan 16, 2020 | Issued |
Array
(
[id] => 17019504
[patent_doc_number] => 11089161
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-08-10
[patent_title] => Automated message generation to a subject matter expert in response to a phone call
[patent_app_type] => utility
[patent_app_number] => 16/742262
[patent_app_country] => US
[patent_app_date] => 2020-01-14
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 6
[patent_no_of_words] => 3737
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 139
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16742262
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/742262 | Automated message generation to a subject matter expert in response to a phone call | Jan 13, 2020 | Issued |
Array
(
[id] => 17225757
[patent_doc_number] => 11178275
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2021-11-16
[patent_title] => Method and apparatus for detecting abnormality of caller
[patent_app_type] => utility
[patent_app_number] => 16/739662
[patent_app_country] => US
[patent_app_date] => 2020-01-10
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 2
[patent_figures_cnt] => 2
[patent_no_of_words] => 7386
[patent_no_of_claims] => 19
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 361
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16739662
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/739662 | Method and apparatus for detecting abnormality of caller | Jan 9, 2020 | Issued |
Array
(
[id] => 16250623
[patent_doc_number] => 10750010
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2020-08-18
[patent_title] => Call authorization and verification via a service provider code
[patent_app_type] => utility
[patent_app_number] => 16/732279
[patent_app_country] => US
[patent_app_date] => 2019-12-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 10
[patent_no_of_words] => 6060
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 76
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16732279
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/732279 | Call authorization and verification via a service provider code | Dec 30, 2019 | Issued |
Array
(
[id] => 16767770
[patent_doc_number] => 10979565
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2021-04-13
[patent_title] => Call screening service for inbound communications
[patent_app_type] => utility
[patent_app_number] => 16/730983
[patent_app_country] => US
[patent_app_date] => 2019-12-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 9
[patent_figures_cnt] => 9
[patent_no_of_words] => 5078
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 102
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16730983
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/730983 | Call screening service for inbound communications | Dec 29, 2019 | Issued |
Array
(
[id] => 17354025
[patent_doc_number] => 11228682
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2022-01-18
[patent_title] => Technologies for incorporating an augmented voice communication into a communication routing configuration
[patent_app_type] => utility
[patent_app_number] => 16/730234
[patent_app_country] => US
[patent_app_date] => 2019-12-30
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 19
[patent_figures_cnt] => 17
[patent_no_of_words] => 13614
[patent_no_of_claims] => 21
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 226
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16730234
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/730234 | Technologies for incorporating an augmented voice communication into a communication routing configuration | Dec 29, 2019 | Issued |
Array
(
[id] => 18169142
[patent_doc_number] => 20230035753
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-02-02
[patent_title] => CALL PROCESSING APPARATUS, CALL PROCESSING METHOD, CALL PROCESSING SYSTEM AND CALL PROCESSING PROGRAM
[patent_app_type] => utility
[patent_app_number] => 17/788451
[patent_app_country] => US
[patent_app_date] => 2019-12-27
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 5633
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -4
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17788451
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/788451 | Call processing apparatus, call processing method, call processing system and call processing program | Dec 26, 2019 | Issued |
Array
(
[id] => 16101051
[patent_doc_number] => 20200204512
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2020-06-25
[patent_title] => ELECTRONIC APPARATUS, NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM STORING STATE MANAGEMENT PROGRAM IN ELECTRONIC APPARATUS, AND STATE MANAGEMENT METHOD IN ELECTRONIC APPARATUS
[patent_app_type] => utility
[patent_app_number] => 16/726688
[patent_app_country] => US
[patent_app_date] => 2019-12-24
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 13875
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -9
[patent_words_short_claim] => 102
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16726688
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/726688 | ELECTRONIC APPARATUS, NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM STORING STATE MANAGEMENT PROGRAM IN ELECTRONIC APPARATUS, AND STATE MANAGEMENT METHOD IN ELECTRONIC APPARATUS | Dec 23, 2019 | Abandoned |
Array
(
[id] => 17430157
[patent_doc_number] => 20220057866
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2022-02-24
[patent_title] => Display Method and Related Apparatus
[patent_app_type] => utility
[patent_app_number] => 17/417545
[patent_app_country] => US
[patent_app_date] => 2019-12-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 36434
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17417545
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/417545 | Display method and related apparatus | Dec 16, 2019 | Issued |
Array
(
[id] => 18122971
[patent_doc_number] => 20230008581
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2023-01-12
[patent_title] => FRAUD DAMAGE PREVENTION SYSTEM, FRAUD DAMAGE PREVENTION METHOD, CALL PROCESSING SERVER, ENUM / DNS SERVER, AND PROGRAM
[patent_app_type] => utility
[patent_app_number] => 17/783904
[patent_app_country] => US
[patent_app_date] => 2019-12-16
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 7434
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -10
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17783904
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/783904 | FRAUD DAMAGE PREVENTION SYSTEM, FRAUD DAMAGE PREVENTION METHOD, CALL PROCESSING SERVER, ENUM / DNS SERVER, AND PROGRAM | Dec 15, 2019 | Abandoned |
Array
(
[id] => 19154616
[patent_doc_number] => 11979545
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2024-05-07
[patent_title] => Information processing apparatus and information processing method
[patent_app_type] => utility
[patent_app_number] => 17/426802
[patent_app_country] => US
[patent_app_date] => 2019-12-11
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 21
[patent_figures_cnt] => 27
[patent_no_of_words] => 17215
[patent_no_of_claims] => 16
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 135
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17426802
[rel_patent_id] =>[rel_patent_doc_number] =>) 17/426802 | Information processing apparatus and information processing method | Dec 10, 2019 | Issued |
Array
(
[id] => 16890163
[patent_doc_number] => 20210176361
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2021-06-10
[patent_title] => SUPPORTING CONVERSATIONS BETWEEN CUSTOMERS AND CUSTOMER SERVICE AGENTS
[patent_app_type] => utility
[patent_app_number] => 16/706370
[patent_app_country] => US
[patent_app_date] => 2019-12-06
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 12217
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 2
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16706370
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/706370 | Supporting conversations between customers and customer service agents | Dec 5, 2019 | Issued |
Array
(
[id] => 17980010
[patent_doc_number] => 11496899
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2022-11-08
[patent_title] => Indicating number sources used to define a whitelist for a smartphone-based robocall blocking process
[patent_app_type] => utility
[patent_app_number] => 16/685053
[patent_app_country] => US
[patent_app_date] => 2019-11-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
[patent_figures_cnt] => 7
[patent_no_of_words] => 12752
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
[patent_words_short_claim] => 181
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16685053
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/685053 | Indicating number sources used to define a whitelist for a smartphone-based robocall blocking process | Nov 14, 2019 | Issued |
Array
(
[id] => 17819610
[patent_doc_number] => 11425242
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2022-08-23
[patent_title] => Systems and methods for authenticating a caller at a call center
[patent_app_type] => utility
[patent_app_number] => 16/674450
[patent_app_country] => US
[patent_app_date] => 2019-11-05
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 14
[patent_figures_cnt] => 14
[patent_no_of_words] => 11929
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 2
[patent_words_short_claim] => 204
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => patent
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16674450
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/674450 | Systems and methods for authenticating a caller at a call center | Nov 4, 2019 | Issued |
Array
(
[id] => 16813657
[patent_doc_number] => 20210136212
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2021-05-06
[patent_title] => CUSTOMER JOURNEY SCORING FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM
[patent_app_type] => utility
[patent_app_number] => 16/670684
[patent_app_country] => US
[patent_app_date] => 2019-10-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 14062
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 129
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16670684
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/670684 | CUSTOMER JOURNEY SCORING FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM | Oct 30, 2019 | Abandoned |
Array
(
[id] => 16813660
[patent_doc_number] => 20210136215
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2021-05-06
[patent_title] => GEOGRAPHICAL TRAFFIC SPLITTER FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM
[patent_app_type] => utility
[patent_app_number] => 16/670782
[patent_app_country] => US
[patent_app_date] => 2019-10-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 14060
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 136
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16670782
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/670782 | GEOGRAPHICAL TRAFFIC SPLITTER FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM | Oct 30, 2019 | Abandoned |
Array
(
[id] => 16813658
[patent_doc_number] => 20210136213
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2021-05-06
[patent_title] => MODULAR APPLICATION FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM
[patent_app_type] => utility
[patent_app_number] => 16/670699
[patent_app_country] => US
[patent_app_date] => 2019-10-31
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 0
[patent_figures_cnt] => 0
[patent_no_of_words] => 14060
[patent_no_of_claims] => 0
[patent_no_of_ind_claims] => -17
[patent_words_short_claim] => 166
[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16670699
[rel_patent_id] =>[rel_patent_doc_number] =>) 16/670699 | MODULAR APPLICATION FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM | Oct 30, 2019 | Abandoned |