Search

Thjuan Knowlin Addy

Examiner (ID: 6965, Phone: (571)272-7486 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2642, 2693, 2614, 2652
Total Applications
1733
Issued Applications
1458
Pending Applications
96
Abandoned Applications
213

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 15477839 [patent_doc_number] => 10554816 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-02-04 [patent_title] => Method and system for a scalable computer-telephony integration system [patent_app_type] => utility [patent_app_number] => 16/223983 [patent_app_country] => US [patent_app_date] => 2018-12-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 15 [patent_no_of_words] => 23195 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 151 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16223983 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/223983
Method and system for a scalable computer-telephony integration system Dec 17, 2018 Issued
Array ( [id] => 16174316 [patent_doc_number] => 10715909 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2020-07-14 [patent_title] => Direct path acoustic signal selection using a soft mask [patent_app_type] => utility [patent_app_number] => 16/215473 [patent_app_country] => US [patent_app_date] => 2018-12-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 13718 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 115 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16215473 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/215473
Direct path acoustic signal selection using a soft mask Dec 9, 2018 Issued
Array ( [id] => 16325390 [patent_doc_number] => 10785372 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-09-22 [patent_title] => System and method of embedding and launching a form from third-party knowledge content [patent_app_type] => utility [patent_app_number] => 16/211794 [patent_app_country] => US [patent_app_date] => 2018-12-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 9 [patent_no_of_words] => 3754 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 88 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16211794 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/211794
System and method of embedding and launching a form from third-party knowledge content Dec 5, 2018 Issued
Array ( [id] => 14449015 [patent_doc_number] => 20190182381 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-06-13 [patent_title] => SYSTEM AND METHOD OF RUNNING AN AGENT GUIDE SCRIPT-FLOW IN AN EMPLOYEE DESKTOP WEB CLIENT [patent_app_type] => utility [patent_app_number] => 16/211773 [patent_app_country] => US [patent_app_date] => 2018-12-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 3009 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 59 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16211773 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/211773
System and method of running an agent guide script-flow in an employee desktop web client Dec 5, 2018 Issued
Array ( [id] => 14987849 [patent_doc_number] => 10447856 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-10-15 [patent_title] => Computer-implemented system and method for facilitating interactions via automatic agent responses [patent_app_type] => utility [patent_app_number] => 16/200476 [patent_app_country] => US [patent_app_date] => 2018-11-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 2578 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 72 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16200476 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/200476
Computer-implemented system and method for facilitating interactions via automatic agent responses Nov 25, 2018 Issued
Array ( [id] => 14830403 [patent_doc_number] => 10412228 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-09-10 [patent_title] => Conference call mute management [patent_app_type] => utility [patent_app_number] => 16/184034 [patent_app_country] => US [patent_app_date] => 2018-11-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10770 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 157 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16184034 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/184034
Conference call mute management Nov 7, 2018 Issued
Array ( [id] => 15908885 [patent_doc_number] => 20200153964 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-05-14 [patent_title] => SEMANTIC ARTIFICIAL INTELLIGENCE AGENT [patent_app_type] => utility [patent_app_number] => 16/183736 [patent_app_country] => US [patent_app_date] => 2018-11-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 19768 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 77 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16183736 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/183736
Semantic artificial intelligence agent Nov 7, 2018 Issued
Array ( [id] => 14022197 [patent_doc_number] => 20190073092 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-03-07 [patent_title] => System and Method of Communication Analysis [patent_app_type] => utility [patent_app_number] => 16/180255 [patent_app_country] => US [patent_app_date] => 2018-11-05 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10601 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -12 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16180255 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/180255
System and method of communication analysis Nov 4, 2018 Issued
Array ( [id] => 14026421 [patent_doc_number] => 20190075204 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-03-07 [patent_title] => PERSONALIZED SUPPORT ROUTING BASED ON PARALINGUISTIC INFORMATION [patent_app_type] => utility [patent_app_number] => 16/177510 [patent_app_country] => US [patent_app_date] => 2018-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6654 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 216 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16177510 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/177510
Personalized support routing based on paralinguistic information Oct 31, 2018 Issued
Array ( [id] => 14971001 [patent_doc_number] => 20190312979 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-10-10 [patent_title] => TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING [patent_app_type] => utility [patent_app_number] => 16/177842 [patent_app_country] => US [patent_app_date] => 2018-11-01 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 73060 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16177842 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/177842
Toll-free numbers metadata tagging, analysis and reporting Oct 31, 2018 Issued
Array ( [id] => 14240557 [patent_doc_number] => 20190132451 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-05-02 [patent_title] => METHOD AND APPARATUS FOR FACILITATING AGENT CONVERSATIONS WITH CUSTOMERS OF AN ENTERPRISE [patent_app_type] => utility [patent_app_number] => 16/174723 [patent_app_country] => US [patent_app_date] => 2018-10-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 13747 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 175 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16174723 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/174723
Method and apparatus for facilitating agent conversations with customers of an enterprise Oct 29, 2018 Issued
Array ( [id] => 13995079 [patent_doc_number] => 20190066697 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-02-28 [patent_title] => Spatial Audio Apparatus [patent_app_type] => utility [patent_app_number] => 16/169493 [patent_app_country] => US [patent_app_date] => 2018-10-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 16787 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16169493 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/169493
Spatial audio apparatus Oct 23, 2018 Issued
Array ( [id] => 16419158 [patent_doc_number] => 10827074 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-11-03 [patent_title] => Enforcement of contact center communication session routing behaviors [patent_app_type] => utility [patent_app_number] => 16/169813 [patent_app_country] => US [patent_app_date] => 2018-10-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7963 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 98 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16169813 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/169813
Enforcement of contact center communication session routing behaviors Oct 23, 2018 Issued
Array ( [id] => 16033179 [patent_doc_number] => 10679013 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2020-06-09 [patent_title] => IoT-based call assistant device [patent_app_type] => utility [patent_app_number] => 16/168663 [patent_app_country] => US [patent_app_date] => 2018-10-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 15717 [patent_no_of_claims] => 32 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 136 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16168663 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/168663
IoT-based call assistant device Oct 22, 2018 Issued
Array ( [id] => 13962707 [patent_doc_number] => 20190057698 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-02-21 [patent_title] => IN-CALL VIRTUAL ASSISTANT [patent_app_type] => utility [patent_app_number] => 16/165566 [patent_app_country] => US [patent_app_date] => 2018-10-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14757 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -28 [patent_words_short_claim] => 98 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16165566 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/165566
In-call virtual assistant Oct 18, 2018 Issued
Array ( [id] => 13911711 [patent_doc_number] => 20190045060 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-02-07 [patent_title] => SYSTEMS AND METHODS OF NATURAL LANGUAGE PROCESSING TO RANK USERS OF REAL TIME COMMUNICATIONS CONNECTIONS [patent_app_type] => utility [patent_app_number] => 16/154476 [patent_app_country] => US [patent_app_date] => 2018-10-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 14109 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16154476 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/154476
Systems and methods of natural language processing to rank users of real time communications connections Oct 7, 2018 Issued
Array ( [id] => 13881471 [patent_doc_number] => 20190037076 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-01-31 [patent_title] => SYSTEM AND METHOD FOR ANALYTICS WITH AUTOMATED WHISPER MODE [patent_app_type] => utility [patent_app_number] => 16/151443 [patent_app_country] => US [patent_app_date] => 2018-10-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 19152 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 151 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16151443 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/151443
System and method for analytics with automated whisper mode Oct 3, 2018 Issued
Array ( [id] => 15111907 [patent_doc_number] => 10477303 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-11-12 [patent_title] => Adjustable positioning head restraint speakers [patent_app_type] => utility [patent_app_number] => 16/141186 [patent_app_country] => US [patent_app_date] => 2018-09-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 29 [patent_no_of_words] => 5886 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16141186 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/141186
Adjustable positioning head restraint speakers Sep 24, 2018 Issued
Array ( [id] => 14941959 [patent_doc_number] => 20190306618 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2019-10-03 [patent_title] => METHODS CIRCUITS DEVICES SYSTEMS AND ASSOCIATED COMPUTER EXECUTABLE CODE FOR ACQUIRING ACOUSTIC SIGNALS [patent_app_type] => utility [patent_app_number] => 16/140596 [patent_app_country] => US [patent_app_date] => 2018-09-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5162 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 64 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16140596 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/140596
METHODS CIRCUITS DEVICES SYSTEMS AND ASSOCIATED COMPUTER EXECUTABLE CODE FOR ACQUIRING ACOUSTIC SIGNALS Sep 24, 2018 Abandoned
Array ( [id] => 16258090 [patent_doc_number] => 20200267466 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2020-08-20 [patent_title] => Earphones With Removable Connection Cable [patent_app_type] => utility [patent_app_number] => 16/645035 [patent_app_country] => US [patent_app_date] => 2018-09-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 2967 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -13 [patent_words_short_claim] => 122 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 16645035 [rel_patent_id] =>[rel_patent_doc_number] =>)
16/645035
Earphones with removable connection cable Sep 11, 2018 Issued
Menu