Search

William J. Deane Jr.

Examiner (ID: 10365, Phone: (571)272-7484 , Office: P/2652 )

Most Active Art Unit
2652
Art Unit(s)
2652, 2742, 2614, 3307, 2642, 3312, 2693, 3735
Total Applications
1696
Issued Applications
1308
Pending Applications
148
Abandoned Applications
257

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 20133282 [patent_doc_number] => 12375602 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2025-07-29 [patent_title] => Handling calls on a shared speech-enabled device [patent_app_type] => utility [patent_app_number] => 18/617042 [patent_app_country] => US [patent_app_date] => 2024-03-26 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 12770 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 221 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18617042 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/617042
Handling calls on a shared speech-enabled device Mar 25, 2024 Issued
Array ( [id] => 19307654 [patent_doc_number] => 20240236236 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-07-11 [patent_title] => METHOD, INTERNET OF THINGS SYSTEM, AND MEDIUM FOR SMART CUSTOMER SERVICE MANAGEMENT OF SMART GAS CALL CENTER [patent_app_type] => utility [patent_app_number] => 18/616136 [patent_app_country] => US [patent_app_date] => 2024-03-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12060 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 251 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18616136 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/616136
Method, internet of things system, and medium for smart customer service management of smart gas call center Mar 24, 2024 Issued
Array ( [id] => 19297337 [patent_doc_number] => 20240225902 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-07-11 [patent_title] => DUAL HEARING PROTECTION SYSTEM [patent_app_type] => utility [patent_app_number] => 18/612046 [patent_app_country] => US [patent_app_date] => 2024-03-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7677 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 17 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18612046 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/612046
Dual hearing protection system Mar 20, 2024 Issued
Array ( [id] => 20597518 [patent_doc_number] => 12581251 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2026-03-17 [patent_title] => Method of providing improved audio processing model [patent_app_type] => utility [patent_app_number] => 18/611813 [patent_app_country] => US [patent_app_date] => 2024-03-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 0 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 59 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18611813 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/611813
Method of providing improved audio processing model Mar 20, 2024 Issued
Array ( [id] => 19307980 [patent_doc_number] => 20240236563 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-07-11 [patent_title] => PROXIMITY DETECTION [patent_app_type] => utility [patent_app_number] => 18/611328 [patent_app_country] => US [patent_app_date] => 2024-03-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7596 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -4 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18611328 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/611328
Proximity detection Mar 19, 2024 Issued
Array ( [id] => 20885136 [patent_doc_number] => 12701188 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2026-08-04 [patent_title] => Interactive text response system with transfers between text message threads [patent_app_type] => utility [patent_app_number] => 18/611582 [patent_app_country] => US [patent_app_date] => 2024-03-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6875 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 164 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18611582 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/611582
INTERACTIVE TEXT RESPONSE SYSTEM WITH TRANSFERS BETWEEN TEXT MESSAGE THREADS Mar 19, 2024 Pending
Array ( [id] => 19287489 [patent_doc_number] => 20240223971 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-07-04 [patent_title] => HEARING DEVICE OR SYSTEM COMPRISING A COMMUNICATION INTERFACE [patent_app_type] => utility [patent_app_number] => 18/609762 [patent_app_country] => US [patent_app_date] => 2024-03-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 17239 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18609762 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/609762
Hearing device or system comprising a communication interface Mar 18, 2024 Issued
Array ( [id] => 20236973 [patent_doc_number] => 20250294292 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-09-18 [patent_title] => Balanced Offset Force Cancellation Using Bass and Full Range Transducers [patent_app_type] => utility [patent_app_number] => 18/602970 [patent_app_country] => US [patent_app_date] => 2024-03-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 1011 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 93 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18602970 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/602970
Balanced Offset Force Cancellation Using Bass and Full Range Transducers Mar 11, 2024 Pending
Array ( [id] => 19663296 [patent_doc_number] => 20240430361 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-12-26 [patent_title] => SYSTEM AND METHOD FOR IDENTIFYING COMPLIANCE STATEMENTS FROM CONTEXTUAL INDICATORS IN CONTENT [patent_app_type] => utility [patent_app_number] => 18/594770 [patent_app_country] => US [patent_app_date] => 2024-03-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 11540 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 71 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18594770 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/594770
SYSTEM AND METHOD FOR IDENTIFYING COMPLIANCE STATEMENTS FROM CONTEXTUAL INDICATORS IN CONTENT Mar 3, 2024 Pending
Array ( [id] => 20210494 [patent_doc_number] => 20250280214 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-09-04 [patent_title] => SYSTEM AND METHOD FOR ESTABLISHING CALLS [patent_app_type] => utility [patent_app_number] => 18/592023 [patent_app_country] => US [patent_app_date] => 2024-02-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 1214 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -16 [patent_words_short_claim] => 74 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18592023 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/592023
SYSTEM AND METHOD FOR ESTABLISHING CALLS Feb 28, 2024 Pending
Array ( [id] => 19421984 [patent_doc_number] => 20240298108 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-09-05 [patent_title] => PIEZOELECTRIC MICROELECTROMECHANICAL SYSTEM (MEMS) SIGNAL PROCESSING FOR CONTACT DETECTION [patent_app_type] => utility [patent_app_number] => 18/590799 [patent_app_country] => US [patent_app_date] => 2024-02-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 29876 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 96 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18590799 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/590799
Piezoelectric microelectromechanical system (MEMS) signal processing for contact detection Feb 27, 2024 Issued
Array ( [id] => 19222821 [patent_doc_number] => 20240187525 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-06-06 [patent_title] => Modifying Queue Positions Of Users Of A Virtual Waiting Room [patent_app_type] => utility [patent_app_number] => 18/440184 [patent_app_country] => US [patent_app_date] => 2024-02-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 15824 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 60 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18440184 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/440184
Modifying Queue Positions Of Users Of A Virtual Waiting Room Feb 12, 2024 Pending
Array ( [id] => 20168721 [patent_doc_number] => 20250260768 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-08-14 [patent_title] => COMPUTER-BASED SYSTEMS CONFIGURED TO DYNAMICALLY VERIFY A PLURALITY OF INTERACTION SESSIONS ASSOCIATED WITH AN INTERACTION SESSION DATA SOURCE AND METHODS OF USE THEREOF [patent_app_type] => utility [patent_app_number] => 18/438065 [patent_app_country] => US [patent_app_date] => 2024-02-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8117 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 432 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18438065 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/438065
Computer-based systems configured to dynamically verify a plurality of interaction sessions associated with an interaction session data source and methods of use thereof Feb 8, 2024 Issued
Array ( [id] => 20140427 [patent_doc_number] => 20250247471 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-07-31 [patent_title] => REAL TIME AI/ML BASED MONITORING AND TRIGGERING APP TO DESTRESS CONTACT CENTER ASSOCIATES [patent_app_type] => utility [patent_app_number] => 18/428123 [patent_app_country] => US [patent_app_date] => 2024-01-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4527 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 641 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18428123 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/428123
Real time AI/ML based monitoring and triggering app to destress contact center associates Jan 30, 2024 Issued
Array ( [id] => 20648995 [patent_doc_number] => 12603956 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2026-04-14 [patent_title] => Mapping a contact center service request to a modality [patent_app_type] => utility [patent_app_number] => 18/415093 [patent_app_country] => US [patent_app_date] => 2024-01-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 8548 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 70 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18415093 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/415093
Mapping a contact center service request to a modality Jan 16, 2024 Issued
Array ( [id] => 19147755 [patent_doc_number] => 20240146840 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-05-02 [patent_title] => Routing An Inbound Call To A Virtual Meeting Via An Interactive Voice Response System [patent_app_type] => utility [patent_app_number] => 18/408103 [patent_app_country] => US [patent_app_date] => 2024-01-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 9798 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 65 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18408103 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/408103
Routing an inbound call to a virtual meeting via an interactive voice response system Jan 8, 2024 Issued
Array ( [id] => 20012311 [patent_doc_number] => 20250150533 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2025-05-08 [patent_title] => CUSTOMIZATION OF A METAVERSE ENVIRONMENT BASED ON CUSTOMER PREFERENCES [patent_app_type] => utility [patent_app_number] => 18/392919 [patent_app_country] => US [patent_app_date] => 2023-12-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 0 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 131 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18392919 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/392919
Customization of a metaverse environment based on customer preferences Dec 20, 2023 Issued
Array ( [id] => 20539549 [patent_doc_number] => 12556633 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2026-02-17 [patent_title] => Dynamic content generation for contact center interactions using artificial intelligence [patent_app_type] => utility [patent_app_number] => 18/389755 [patent_app_country] => US [patent_app_date] => 2023-12-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 10374 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 156 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18389755 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/389755
Dynamic content generation for contact center interactions using artificial intelligence Dec 18, 2023 Issued
Array ( [id] => 19102113 [patent_doc_number] => 20240121341 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-04-11 [patent_title] => SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE [patent_app_type] => utility [patent_app_number] => 18/542300 [patent_app_country] => US [patent_app_date] => 2023-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18373 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 51 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18542300 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/542300
SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE Dec 14, 2023 Pending
Array ( [id] => 19315369 [patent_doc_number] => 12041202 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-07-16 [patent_title] => Automated systems for communications analysis according to recording restrictions [patent_app_type] => utility [patent_app_number] => 18/541344 [patent_app_country] => US [patent_app_date] => 2023-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 33493 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 194 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18541344 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/541344
Automated systems for communications analysis according to recording restrictions Dec 14, 2023 Issued
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