Search

Yuk Ting Choi

Examiner (ID: 18686, Phone: (571)270-1637 , Office: P/2153 )

Most Active Art Unit
2164
Art Unit(s)
2169, 2164, 2153
Total Applications
716
Issued Applications
487
Pending Applications
63
Abandoned Applications
194

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 13422633 [patent_doc_number] => 20180262859 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-09-13 [patent_title] => METHOD FOR SOUND REPRODUCTION IN REFLECTION ENVIRONMENTS, IN PARTICULAR IN LISTENING ROOMS [patent_app_type] => utility [patent_app_number] => 15/738408 [patent_app_country] => US [patent_app_date] => 2016-06-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8496 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 2 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15738408 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/738408
METHOD FOR SOUND REPRODUCTION IN REFLECTION ENVIRONMENTS, IN PARTICULAR IN LISTENING ROOMS Jun 23, 2016 Abandoned
Array ( [id] => 11112055 [patent_doc_number] => 20160309027 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-10-20 [patent_title] => 'GRAPHICAL USER INTERFACE AND METHOD FOR TESTING AND VISUALLY REPRESENTING TELEPHONY STATE' [patent_app_type] => utility [patent_app_number] => 15/192885 [patent_app_country] => US [patent_app_date] => 2016-06-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 7148 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15192885 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/192885
Graphical user interface and method for testing and visually representing telephony state Jun 23, 2016 Issued
Array ( [id] => 11089053 [patent_doc_number] => 20160286022 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-09-29 [patent_title] => 'TELEPHONE DEVICE AND MOBILE-PHONE LINKING METHOD' [patent_app_type] => utility [patent_app_number] => 15/179422 [patent_app_country] => US [patent_app_date] => 2016-06-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 18 [patent_figures_cnt] => 18 [patent_no_of_words] => 17362 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15179422 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/179422
Telephone device and mobile-phone linking method Jun 9, 2016 Issued
Array ( [id] => 13259543 [patent_doc_number] => 10142473 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2018-11-27 [patent_title] => Techniques for benchmarking performance in a contact center system [patent_app_type] => utility [patent_app_number] => 15/176899 [patent_app_country] => US [patent_app_date] => 2016-06-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 8 [patent_no_of_words] => 6387 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 247 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15176899 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/176899
Techniques for benchmarking performance in a contact center system Jun 7, 2016 Issued
Array ( [id] => 12096515 [patent_doc_number] => 20170353608 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-12-07 [patent_title] => 'VOICE SERVICE ROUTING SYSTEM FOR ACCESSIBILITY' [patent_app_type] => utility [patent_app_number] => 15/172581 [patent_app_country] => US [patent_app_date] => 2016-06-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 8512 [patent_no_of_claims] => 26 [patent_no_of_ind_claims] => 9 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15172581 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/172581
Voice service routing system for accessibility Jun 2, 2016 Issued
Array ( [id] => 14096371 [patent_doc_number] => 10244116 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-03-26 [patent_title] => Service request routing using passive skill certification [patent_app_type] => utility [patent_app_number] => 15/161397 [patent_app_country] => US [patent_app_date] => 2016-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 6643 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 189 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15161397 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/161397
Service request routing using passive skill certification May 22, 2016 Issued
Array ( [id] => 11058241 [patent_doc_number] => 20160255203 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-09-01 [patent_title] => 'AUDIO PROCESSING FOR MULTI-PARTICIPANT COMMUNICATION SYSTEMS' [patent_app_type] => utility [patent_app_number] => 15/150904 [patent_app_country] => US [patent_app_date] => 2016-05-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 4975 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15150904 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/150904
Audio processing for multi-participant communication systems May 9, 2016 Issued
Array ( [id] => 12028058 [patent_doc_number] => 20170318157 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-11-02 [patent_title] => 'SYSTEM AND METHOD FOR SECURE CALL ROUTING AND QUEUING' [patent_app_type] => utility [patent_app_number] => 15/143286 [patent_app_country] => US [patent_app_date] => 2016-04-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 3248 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15143286 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/143286
System and method for secure call routing and queuing Apr 28, 2016 Issued
15/136271 Automated Payment Reminders Apr 21, 2016
Array ( [id] => 11119091 [patent_doc_number] => 20160316065 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-10-27 [patent_title] => 'APPARATUS AND METHOD OF PROVIDING CALL CONNECTION INFORMATION' [patent_app_type] => utility [patent_app_number] => 15/136014 [patent_app_country] => US [patent_app_date] => 2016-04-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 24 [patent_figures_cnt] => 24 [patent_no_of_words] => 11419 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15136014 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/136014
APPARATUS AND METHOD OF PROVIDING CALL CONNECTION INFORMATION Apr 21, 2016 Abandoned
Array ( [id] => 10999639 [patent_doc_number] => 20160196586 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-07-07 [patent_title] => 'DYNAMIC ROUTING OF CUSTOMER TELEPHONE CONTACTS IN REAL TIME' [patent_app_type] => utility [patent_app_number] => 15/068815 [patent_app_country] => US [patent_app_date] => 2016-03-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 8 [patent_figures_cnt] => 8 [patent_no_of_words] => 13357 [patent_no_of_claims] => 30 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15068815 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/068815
DYNAMIC ROUTING OF CUSTOMER TELEPHONE CONTACTS IN REAL TIME Mar 13, 2016 Abandoned
Array ( [id] => 15202761 [patent_doc_number] => 10498897 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2019-12-03 [patent_title] => Systems and methods for simulating multiple call center balancing [patent_app_type] => utility [patent_app_number] => 15/066132 [patent_app_country] => US [patent_app_date] => 2016-03-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 7676 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 325 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15066132 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/066132
Systems and methods for simulating multiple call center balancing Mar 9, 2016 Issued
Array ( [id] => 11058236 [patent_doc_number] => 20160255198 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-09-01 [patent_title] => 'PRIVATE BRANCH EXCHANGE' [patent_app_type] => utility [patent_app_number] => 15/040673 [patent_app_country] => US [patent_app_date] => 2016-02-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 2484 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15040673 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/040673
PRIVATE BRANCH EXCHANGE Feb 9, 2016 Abandoned
Array ( [id] => 12155859 [patent_doc_number] => 20180027123 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2018-01-25 [patent_title] => 'CONFERENCE SEARCHING AND PLAYBACK OF SEARCH RESULTS' [patent_app_type] => utility [patent_app_number] => 15/548245 [patent_app_country] => US [patent_app_date] => 2016-02-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 59 [patent_figures_cnt] => 59 [patent_no_of_words] => 77479 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15548245 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/548245
Conference searching and playback of search results Feb 2, 2016 Issued
Array ( [id] => 11015312 [patent_doc_number] => 20160212265 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-07-21 [patent_title] => 'ENHANCED CUSTOMER JOURNEY USING MULTICHANNEL CONTACT CENTER' [patent_app_type] => utility [patent_app_number] => 14/983068 [patent_app_country] => US [patent_app_date] => 2015-12-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 8016 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14983068 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/983068
ENHANCED CUSTOMER JOURNEY USING MULTICHANNEL CONTACT CENTER Dec 28, 2015 Abandoned
Array ( [id] => 12013903 [patent_doc_number] => 09807239 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-10-31 [patent_title] => 'Intelligent communication routing system and method' [patent_app_type] => utility [patent_app_number] => 14/968114 [patent_app_country] => US [patent_app_date] => 2015-12-14 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 28303 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 226 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14968114 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/968114
Intelligent communication routing system and method Dec 13, 2015 Issued
Array ( [id] => 14432323 [patent_doc_number] => 10320983 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-06-11 [patent_title] => System and method for queuing a communication session [patent_app_type] => utility [patent_app_number] => 14/966987 [patent_app_country] => US [patent_app_date] => 2015-12-11 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 6924 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 300 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14966987 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/966987
System and method for queuing a communication session Dec 10, 2015 Issued
Array ( [id] => 10994757 [patent_doc_number] => 20160191703 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-06-30 [patent_title] => 'MANAGEMENT SYSTEM, COMMUNICATION TERMINAL, COMMUNICATION SYSTEM, CALL CONTROL METHOD, AND COMPUTER PROGRAM PRODUCT' [patent_app_type] => utility [patent_app_number] => 14/963982 [patent_app_country] => US [patent_app_date] => 2015-12-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 9295 [patent_no_of_claims] => 14 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14963982 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/963982
MANAGEMENT SYSTEM, COMMUNICATION TERMINAL, COMMUNICATION SYSTEM, CALL CONTROL METHOD, AND COMPUTER PROGRAM PRODUCT Dec 8, 2015 Abandoned
Array ( [id] => 11675082 [patent_doc_number] => 20170163806 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-06-08 [patent_title] => 'CUSTOMER REPRESENTATIVE REMOTE ACCESS FOR TROUBLESHOOTING SMARTPHONES' [patent_app_type] => utility [patent_app_number] => 14/962418 [patent_app_country] => US [patent_app_date] => 2015-12-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 14 [patent_figures_cnt] => 14 [patent_no_of_words] => 6093 [patent_no_of_claims] => 23 [patent_no_of_ind_claims] => 6 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14962418 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/962418
Customer representative remote access for troubleshooting smartphones Dec 7, 2015 Issued
Array ( [id] => 12055601 [patent_doc_number] => 20170331945 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2017-11-16 [patent_title] => 'CONDITIONED TRIGGERING OF INTERACTIVE APPLICATIONS' [patent_app_type] => utility [patent_app_number] => 15/529242 [patent_app_country] => US [patent_app_date] => 2015-11-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5559 [patent_no_of_claims] => 6 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15529242 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/529242
CONDITIONED TRIGGERING OF INTERACTIVE APPLICATIONS Nov 23, 2015 Abandoned
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