Search

Yuk Ting Choi

Examiner (ID: 18686, Phone: (571)270-1637 , Office: P/2153 )

Most Active Art Unit
2164
Art Unit(s)
2169, 2164, 2153
Total Applications
716
Issued Applications
487
Pending Applications
63
Abandoned Applications
194

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 10316052 [patent_doc_number] => 20150201055 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-07-16 [patent_title] => 'TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION' [patent_app_type] => utility [patent_app_number] => 14/594375 [patent_app_country] => US [patent_app_date] => 2015-01-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 4370 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14594375 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/594375
TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION Jan 11, 2015 Abandoned
Array ( [id] => 10985781 [patent_doc_number] => 20160182726 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-06-23 [patent_title] => 'AUTOMATIC ALLOCATION OF REMOTE BRIDGES AND CONNECTION TO HOST BRIDGE' [patent_app_type] => utility [patent_app_number] => 14/579334 [patent_app_country] => US [patent_app_date] => 2014-12-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7941 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14579334 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/579334
AUTOMATIC ALLOCATION OF REMOTE BRIDGES AND CONNECTION TO HOST BRIDGE Dec 21, 2014 Abandoned
Array ( [id] => 10219000 [patent_doc_number] => 20150103993 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-16 [patent_title] => 'COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM' [patent_app_type] => utility [patent_app_number] => 14/575274 [patent_app_country] => US [patent_app_date] => 2014-12-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 28 [patent_figures_cnt] => 28 [patent_no_of_words] => 19209 [patent_no_of_claims] => 7 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14575274 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/575274
COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM Dec 17, 2014 Abandoned
Array ( [id] => 10287467 [patent_doc_number] => 20150172465 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-18 [patent_title] => 'METHOD AND SYSTEM FOR EXTRACTING OUT CHARACTERISTICS OF A COMMUNICATION BETWEEN AT LEAST ONE CLIENT AND AT LEAST ONE SUPPORT AGENT AND COMPUTER PROGRAM THEREOF' [patent_app_type] => utility [patent_app_number] => 14/574598 [patent_app_country] => US [patent_app_date] => 2014-12-18 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 3 [patent_no_of_words] => 2713 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14574598 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/574598
METHOD AND SYSTEM FOR EXTRACTING OUT CHARACTERISTICS OF A COMMUNICATION BETWEEN AT LEAST ONE CLIENT AND AT LEAST ONE SUPPORT AGENT AND COMPUTER PROGRAM THEREOF Dec 17, 2014 Abandoned
Array ( [id] => 10983333 [patent_doc_number] => 20160180277 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-06-23 [patent_title] => 'AUTOMATED RESPONSES TO PROJECTED CONTACT CENTER AGENT FATIGUE AND BURNOUT' [patent_app_type] => utility [patent_app_number] => 14/573820 [patent_app_country] => US [patent_app_date] => 2014-12-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6914 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14573820 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/573820
AUTOMATED RESPONSES TO PROJECTED CONTACT CENTER AGENT FATIGUE AND BURNOUT Dec 16, 2014 Abandoned
Array ( [id] => 11301821 [patent_doc_number] => 09509843 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2016-11-29 [patent_title] => 'Method and system for use in alerting owners to property occurrences' [patent_app_type] => utility [patent_app_number] => 14/571228 [patent_app_country] => US [patent_app_date] => 2014-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 6695 [patent_no_of_claims] => 11 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 827 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14571228 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/571228
Method and system for use in alerting owners to property occurrences Dec 14, 2014 Issued
Array ( [id] => 12115918 [patent_doc_number] => 09871923 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-01-16 [patent_title] => 'System and method for managing resources' [patent_app_type] => utility [patent_app_number] => 14/552596 [patent_app_country] => US [patent_app_date] => 2014-11-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 9890 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 145 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14552596 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/552596
System and method for managing resources Nov 24, 2014 Issued
Array ( [id] => 10803928 [patent_doc_number] => 20160150085 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-05-26 [patent_title] => 'SYSTEM AND METHOD FOR MANAGING ALLOCATION OF RESOURCES' [patent_app_type] => utility [patent_app_number] => 14/552729 [patent_app_country] => US [patent_app_date] => 2014-11-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 11443 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14552729 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/552729
SYSTEM AND METHOD FOR MANAGING ALLOCATION OF RESOURCES Nov 24, 2014 Abandoned
Array ( [id] => 11661330 [patent_doc_number] => 09674352 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-06-06 [patent_title] => 'Systems and methods for automated call-handling and processing' [patent_app_type] => utility [patent_app_number] => 14/551850 [patent_app_country] => US [patent_app_date] => 2014-11-24 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 14 [patent_no_of_words] => 6966 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 143 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14551850 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/551850
Systems and methods for automated call-handling and processing Nov 23, 2014 Issued
Array ( [id] => 9916220 [patent_doc_number] => 20150071426 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-03-12 [patent_title] => 'METHOD AND SYSTEM FOR USING INSTANT VOICE MESSAGING' [patent_app_type] => utility [patent_app_number] => 14/542679 [patent_app_country] => US [patent_app_date] => 2014-11-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 16 [patent_figures_cnt] => 16 [patent_no_of_words] => 12148 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14542679 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/542679
METHOD AND SYSTEM FOR USING INSTANT VOICE MESSAGING Nov 16, 2014 Abandoned
Array ( [id] => 11863211 [patent_doc_number] => 09742919 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2017-08-22 [patent_title] => 'Outbound calling center inventory management' [patent_app_type] => utility [patent_app_number] => 14/530432 [patent_app_country] => US [patent_app_date] => 2014-10-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 3 [patent_figures_cnt] => 9 [patent_no_of_words] => 9955 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 273 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14530432 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/530432
Outbound calling center inventory management Oct 30, 2014 Issued
Array ( [id] => 18293053 [patent_doc_number] => 11621932 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-04-04 [patent_title] => System and method for managing resources of an enterprise [patent_app_type] => utility [patent_app_number] => 14/530121 [patent_app_country] => US [patent_app_date] => 2014-10-31 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 6 [patent_no_of_words] => 10088 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 142 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14530121 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/530121
System and method for managing resources of an enterprise Oct 30, 2014 Issued
Array ( [id] => 11044752 [patent_doc_number] => 20160241709 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-08-18 [patent_title] => 'VIRTUAL ARS DATA CONTROL SYSTEM USING MOBILE TERMINAL AND METHOD THEREFOR' [patent_app_type] => utility [patent_app_number] => 15/030659 [patent_app_country] => US [patent_app_date] => 2014-10-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 8177 [patent_no_of_claims] => 22 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 15030659 [rel_patent_id] =>[rel_patent_doc_number] =>)
15/030659
VIRTUAL ARS DATA CONTROL SYSTEM USING MOBILE TERMINAL AND METHOD THEREFOR Oct 19, 2014 Abandoned
Array ( [id] => 15063947 [patent_doc_number] => 10462299 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2019-10-29 [patent_title] => Method and system for creating contact center models [patent_app_type] => utility [patent_app_number] => 14/515865 [patent_app_country] => US [patent_app_date] => 2014-10-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 19 [patent_figures_cnt] => 22 [patent_no_of_words] => 15411 [patent_no_of_claims] => 32 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 238 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14515865 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/515865
Method and system for creating contact center models Oct 15, 2014 Issued
Array ( [id] => 10219004 [patent_doc_number] => 20150103998 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-04-16 [patent_title] => 'Dialing Management System and Method' [patent_app_type] => utility [patent_app_number] => 14/514864 [patent_app_country] => US [patent_app_date] => 2014-10-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 3485 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14514864 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/514864
Dialing Management System and Method Oct 14, 2014 Abandoned
Array ( [id] => 11646385 [patent_doc_number] => 09667786 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2017-05-30 [patent_title] => 'Distributed coordinated system and process which transforms data into useful information to help a user with resolving issues' [patent_app_type] => utility [patent_app_number] => 14/508495 [patent_app_country] => US [patent_app_date] => 2014-10-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 16 [patent_no_of_words] => 7840 [patent_no_of_claims] => 13 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 258 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14508495 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/508495
Distributed coordinated system and process which transforms data into useful information to help a user with resolving issues Oct 6, 2014 Issued
Array ( [id] => 10742002 [patent_doc_number] => 20160088153 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-03-24 [patent_title] => 'Method and System for Prediction of Contact Allocation, Staff Time Distribution, and Service Performance Metrics in a Multi-Skilled Contact Center Operation Environment' [patent_app_type] => utility [patent_app_number] => 14/494503 [patent_app_country] => US [patent_app_date] => 2014-09-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 20 [patent_no_of_words] => 16694 [patent_no_of_claims] => 38 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14494503 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/494503
Method and system for prediction of contact allocation, staff time distribution, and service performance metrics in a multi-skilled contact center operation environment Sep 22, 2014 Issued
Array ( [id] => 10734422 [patent_doc_number] => 20160080572 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-03-17 [patent_title] => 'CALL DROP INTELLIGENT ENGINE' [patent_app_type] => utility [patent_app_number] => 14/486088 [patent_app_country] => US [patent_app_date] => 2014-09-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 6943 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14486088 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/486088
CALL DROP INTELLIGENT ENGINE Sep 14, 2014 Abandoned
Array ( [id] => 9908354 [patent_doc_number] => 20150063555 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-03-05 [patent_title] => 'APPARATUS, METHODS, COMPUTER SOFTWARE AND COMPUTER PROGRAM PRODUCTS FOR TELECOMMUNICATIONS SERVICE MIGRATION' [patent_app_type] => utility [patent_app_number] => 14/472014 [patent_app_country] => US [patent_app_date] => 2014-08-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 16467 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14472014 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/472014
APPARATUS, METHODS, COMPUTER SOFTWARE AND COMPUTER PROGRAM PRODUCTS FOR TELECOMMUNICATIONS SERVICE MIGRATION Aug 27, 2014 Abandoned
Array ( [id] => 10690839 [patent_doc_number] => 20160036985 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2016-02-04 [patent_title] => 'REAL-TIME RULE-BASED RECOVERY PLATFORM' [patent_app_type] => utility [patent_app_number] => 14/446915 [patent_app_country] => US [patent_app_date] => 2014-07-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5715 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14446915 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/446915
REAL-TIME RULE-BASED RECOVERY PLATFORM Jul 29, 2014 Abandoned
Menu