
Yuk Ting Choi
Examiner (ID: 18686, Phone: (571)270-1637 , Office: P/2153 )
| Most Active Art Unit | 2164 |
| Art Unit(s) | 2169, 2164, 2153 |
| Total Applications | 716 |
| Issued Applications | 487 |
| Pending Applications | 63 |
| Abandoned Applications | 194 |
Applications
| Application number | Title of the application | Filing Date | Status |
|---|---|---|---|
Array
(
[id] => 10316052
[patent_doc_number] => 20150201055
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2015-07-16
[patent_title] => 'TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION'
[patent_app_type] => utility
[patent_app_number] => 14/594375
[patent_app_country] => US
[patent_app_date] => 2015-01-12
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 11
[patent_figures_cnt] => 11
[patent_no_of_words] => 4370
[patent_no_of_claims] => 24
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[patent_maintenance] => 1
[patent_no_of_assignments] => 0
[patent_current_assignee] =>[type] => publication
[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14594375
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/594375 | TELEPHONE DIALING DEVICE AND METHOD FOR AUTOMATIC CONVERSION | Jan 11, 2015 | Abandoned |
Array
(
[id] => 10985781
[patent_doc_number] => 20160182726
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2016-06-23
[patent_title] => 'AUTOMATIC ALLOCATION OF REMOTE BRIDGES AND CONNECTION TO HOST BRIDGE'
[patent_app_type] => utility
[patent_app_number] => 14/579334
[patent_app_country] => US
[patent_app_date] => 2014-12-22
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 10
[patent_figures_cnt] => 10
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[patent_no_of_claims] => 20
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/579334 | AUTOMATIC ALLOCATION OF REMOTE BRIDGES AND CONNECTION TO HOST BRIDGE | Dec 21, 2014 | Abandoned |
Array
(
[id] => 10219000
[patent_doc_number] => 20150103993
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2015-04-16
[patent_title] => 'COMMUNICATION CONTROL DEVICE, COMMUNICATION CONTROL METHOD, AND COMMUNICATION CONTROL SYSTEM'
[patent_app_type] => utility
[patent_app_number] => 14/575274
[patent_app_country] => US
[patent_app_date] => 2014-12-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 28
[patent_figures_cnt] => 28
[patent_no_of_words] => 19209
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Array
(
[id] => 10287467
[patent_doc_number] => 20150172465
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2015-06-18
[patent_title] => 'METHOD AND SYSTEM FOR EXTRACTING OUT CHARACTERISTICS OF A COMMUNICATION BETWEEN AT LEAST ONE CLIENT AND AT LEAST ONE SUPPORT AGENT AND COMPUTER PROGRAM THEREOF'
[patent_app_type] => utility
[patent_app_number] => 14/574598
[patent_app_country] => US
[patent_app_date] => 2014-12-18
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 3
[patent_figures_cnt] => 3
[patent_no_of_words] => 2713
[patent_no_of_claims] => 15
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14574598
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/574598 | METHOD AND SYSTEM FOR EXTRACTING OUT CHARACTERISTICS OF A COMMUNICATION BETWEEN AT LEAST ONE CLIENT AND AT LEAST ONE SUPPORT AGENT AND COMPUTER PROGRAM THEREOF | Dec 17, 2014 | Abandoned |
Array
(
[id] => 10983333
[patent_doc_number] => 20160180277
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2016-06-23
[patent_title] => 'AUTOMATED RESPONSES TO PROJECTED CONTACT CENTER AGENT FATIGUE AND BURNOUT'
[patent_app_type] => utility
[patent_app_number] => 14/573820
[patent_app_country] => US
[patent_app_date] => 2014-12-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 7
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/573820 | AUTOMATED RESPONSES TO PROJECTED CONTACT CENTER AGENT FATIGUE AND BURNOUT | Dec 16, 2014 | Abandoned |
Array
(
[id] => 11301821
[patent_doc_number] => 09509843
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2016-11-29
[patent_title] => 'Method and system for use in alerting owners to property occurrences'
[patent_app_type] => utility
[patent_app_number] => 14/571228
[patent_app_country] => US
[patent_app_date] => 2014-12-15
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
[patent_figures_cnt] => 16
[patent_no_of_words] => 6695
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/571228 | Method and system for use in alerting owners to property occurrences | Dec 14, 2014 | Issued |
Array
(
[id] => 12115918
[patent_doc_number] => 09871923
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2018-01-16
[patent_title] => 'System and method for managing resources'
[patent_app_type] => utility
[patent_app_number] => 14/552596
[patent_app_country] => US
[patent_app_date] => 2014-11-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 5
[patent_figures_cnt] => 5
[patent_no_of_words] => 9890
[patent_no_of_claims] => 20
[patent_no_of_ind_claims] => 3
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/552596 | System and method for managing resources | Nov 24, 2014 | Issued |
Array
(
[id] => 10803928
[patent_doc_number] => 20160150085
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2016-05-26
[patent_title] => 'SYSTEM AND METHOD FOR MANAGING ALLOCATION OF RESOURCES'
[patent_app_type] => utility
[patent_app_number] => 14/552729
[patent_app_country] => US
[patent_app_date] => 2014-11-25
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 6
[patent_figures_cnt] => 6
[patent_no_of_words] => 11443
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/552729 | SYSTEM AND METHOD FOR MANAGING ALLOCATION OF RESOURCES | Nov 24, 2014 | Abandoned |
Array
(
[id] => 11661330
[patent_doc_number] => 09674352
[patent_country] => US
[patent_kind] => B1
[patent_issue_date] => 2017-06-06
[patent_title] => 'Systems and methods for automated call-handling and processing'
[patent_app_type] => utility
[patent_app_number] => 14/551850
[patent_app_country] => US
[patent_app_date] => 2014-11-24
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 13
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/551850 | Systems and methods for automated call-handling and processing | Nov 23, 2014 | Issued |
Array
(
[id] => 9916220
[patent_doc_number] => 20150071426
[patent_country] => US
[patent_kind] => A1
[patent_issue_date] => 2015-03-12
[patent_title] => 'METHOD AND SYSTEM FOR USING INSTANT VOICE MESSAGING'
[patent_app_type] => utility
[patent_app_number] => 14/542679
[patent_app_country] => US
[patent_app_date] => 2014-11-17
[patent_effective_date] => 0000-00-00
[patent_drawing_sheets_cnt] => 16
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[patent_no_of_words] => 12148
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[pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14542679
[rel_patent_id] =>[rel_patent_doc_number] =>) 14/542679 | METHOD AND SYSTEM FOR USING INSTANT VOICE MESSAGING | Nov 16, 2014 | Abandoned |
Array
(
[id] => 11863211
[patent_doc_number] => 09742919
[patent_country] => US
[patent_kind] => B2
[patent_issue_date] => 2017-08-22
[patent_title] => 'Outbound calling center inventory management'
[patent_app_type] => utility
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[patent_drawing_sheets_cnt] => 3
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/530432 | Outbound calling center inventory management | Oct 30, 2014 | Issued |
Array
(
[id] => 18293053
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[patent_kind] => B2
[patent_issue_date] => 2023-04-04
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Array
(
[id] => 11044752
[patent_doc_number] => 20160241709
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[rel_patent_id] =>[rel_patent_doc_number] =>) 15/030659 | VIRTUAL ARS DATA CONTROL SYSTEM USING MOBILE TERMINAL AND METHOD THEREFOR | Oct 19, 2014 | Abandoned |
Array
(
[id] => 15063947
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[patent_title] => Method and system for creating contact center models
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Array
(
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/514864 | Dialing Management System and Method | Oct 14, 2014 | Abandoned |
Array
(
[id] => 11646385
[patent_doc_number] => 09667786
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[patent_kind] => B1
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/508495 | Distributed coordinated system and process which transforms data into useful information to help a user with resolving issues | Oct 6, 2014 | Issued |
Array
(
[id] => 10742002
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[patent_issue_date] => 2016-03-24
[patent_title] => 'Method and System for Prediction of Contact Allocation, Staff Time Distribution, and Service Performance Metrics in a Multi-Skilled Contact Center Operation Environment'
[patent_app_type] => utility
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Array
(
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Array
(
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Array
(
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[rel_patent_id] =>[rel_patent_doc_number] =>) 14/446915 | REAL-TIME RULE-BASED RECOVERY PLATFORM | Jul 29, 2014 | Abandoned |