Search

Yuk Ting Choi

Examiner (ID: 18686, Phone: (571)270-1637 , Office: P/2153 )

Most Active Art Unit
2164
Art Unit(s)
2169, 2164, 2153
Total Applications
716
Issued Applications
487
Pending Applications
63
Abandoned Applications
194

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 9369334 [patent_doc_number] => 20140079207 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-03-20 [patent_title] => 'SYSTEM AND METHOD FOR PROVIDING DYNAMIC ELASTICITY OF CONTACT CENTER RESOURCES' [patent_app_type] => utility [patent_app_number] => 14/025810 [patent_app_country] => US [patent_app_date] => 2013-09-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 35 [patent_figures_cnt] => 35 [patent_no_of_words] => 28439 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14025810 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/025810
SYSTEM AND METHOD FOR PROVIDING DYNAMIC ELASTICITY OF CONTACT CENTER RESOURCES Sep 11, 2013 Abandoned
Array ( [id] => 9211183 [patent_doc_number] => 20140010360 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-01-09 [patent_title] => 'CALL MANAGEMENT APPARATUS, CALL MANAGEMENT METHOD, AND RECORDING MEDIUM' [patent_app_type] => utility [patent_app_number] => 14/018182 [patent_app_country] => US [patent_app_date] => 2013-09-04 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 23 [patent_figures_cnt] => 23 [patent_no_of_words] => 11179 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14018182 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/018182
CALL MANAGEMENT APPARATUS, CALL MANAGEMENT METHOD, AND RECORDING MEDIUM Sep 3, 2013 Abandoned
Array ( [id] => 11195454 [patent_doc_number] => 09426280 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-08-23 [patent_title] => 'Network-based timed ring suppression' [patent_app_type] => utility [patent_app_number] => 14/016153 [patent_app_country] => US [patent_app_date] => 2013-09-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 13 [patent_no_of_words] => 11131 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 154 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14016153 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/016153
Network-based timed ring suppression Sep 1, 2013 Issued
Array ( [id] => 9997927 [patent_doc_number] => 09042540 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2015-05-26 [patent_title] => 'Method for providing support using answer engine and dialog rules' [patent_app_type] => utility [patent_app_number] => 14/014148 [patent_app_country] => US [patent_app_date] => 2013-08-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 22 [patent_figures_cnt] => 31 [patent_no_of_words] => 28114 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 1029 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14014148 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/014148
Method for providing support using answer engine and dialog rules Aug 28, 2013 Issued
Array ( [id] => 9190566 [patent_doc_number] => 20130329881 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-12-12 [patent_title] => 'OPERATOR SELECTING DEVICE, RECORDING MEDIUM, AND OPERATOR SELECTING METHOD' [patent_app_type] => utility [patent_app_number] => 13/964205 [patent_app_country] => US [patent_app_date] => 2013-08-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 11744 [patent_no_of_claims] => 4 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13964205 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/964205
OPERATOR SELECTING DEVICE, RECORDING MEDIUM, AND OPERATOR SELECTING METHOD Aug 11, 2013 Abandoned
Array ( [id] => 9734539 [patent_doc_number] => 20140270249 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2014-09-18 [patent_title] => 'Method and Apparatus for Estimating Variability of Background Noise for Noise Suppression' [patent_app_type] => utility [patent_app_number] => 13/950980 [patent_app_country] => US [patent_app_date] => 2013-07-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 9 [patent_figures_cnt] => 9 [patent_no_of_words] => 8492 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13950980 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/950980
Method and Apparatus for Estimating Variability of Background Noise for Noise Suppression Jul 24, 2013 Abandoned
Array ( [id] => 16863720 [patent_doc_number] => 11022456 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2021-06-01 [patent_title] => Method of audio processing and audio processing apparatus [patent_app_type] => utility [patent_app_number] => 13/951123 [patent_app_country] => US [patent_app_date] => 2013-07-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 9050 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 335 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13951123 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/951123
Method of audio processing and audio processing apparatus Jul 24, 2013 Issued
Array ( [id] => 10900276 [patent_doc_number] => 08923506 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2014-12-30 [patent_title] => 'Systems and methods for automated call-handling and processing' [patent_app_type] => utility [patent_app_number] => 13/947550 [patent_app_country] => US [patent_app_date] => 2013-07-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 12 [patent_no_of_words] => 6944 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 69 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13947550 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/947550
Systems and methods for automated call-handling and processing Jul 21, 2013 Issued
Array ( [id] => 10271325 [patent_doc_number] => 20150156322 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-04 [patent_title] => 'SYSTEM FOR PROVIDING CONTACT NUMBER INFORMATION HAVING ADDED SEARCH FUNCTION, AND METHOD FOR SAME' [patent_app_type] => utility [patent_app_number] => 14/414961 [patent_app_country] => US [patent_app_date] => 2013-07-09 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 5305 [patent_no_of_claims] => 15 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14414961 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/414961
SYSTEM FOR PROVIDING CONTACT NUMBER INFORMATION HAVING ADDED SEARCH FUNCTION, AND METHOD FOR SAME Jul 8, 2013 Abandoned
Array ( [id] => 10520002 [patent_doc_number] => 09247062 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-01-26 [patent_title] => 'System and method for queuing a communication session' [patent_app_type] => utility [patent_app_number] => 13/921941 [patent_app_country] => US [patent_app_date] => 2013-06-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7127 [patent_no_of_claims] => 31 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 383 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13921941 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/921941
System and method for queuing a communication session Jun 18, 2013 Issued
Array ( [id] => 10545675 [patent_doc_number] => 09270821 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-02-23 [patent_title] => 'Methods and apparatus to provide contact management with directory assistance' [patent_app_type] => utility [patent_app_number] => 13/916173 [patent_app_country] => US [patent_app_date] => 2013-06-12 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 6 [patent_figures_cnt] => 9 [patent_no_of_words] => 9265 [patent_no_of_claims] => 18 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 164 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13916173 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/916173
Methods and apparatus to provide contact management with directory assistance Jun 11, 2013 Issued
Array ( [id] => 10296037 [patent_doc_number] => 20150181036 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-25 [patent_title] => 'CONTEXTUALIZED WORD TO TELEPHONE NUMBER MAPPING' [patent_app_type] => utility [patent_app_number] => 13/904982 [patent_app_country] => US [patent_app_date] => 2013-05-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 8462 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 4 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13904982 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/904982
CONTEXTUALIZED WORD TO TELEPHONE NUMBER MAPPING May 28, 2013 Abandoned
Array ( [id] => 12215990 [patent_doc_number] => 09912817 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2018-03-06 [patent_title] => 'Presence enabled call center' [patent_app_type] => utility [patent_app_number] => 13/901450 [patent_app_country] => US [patent_app_date] => 2013-05-23 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 6887 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 151 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13901450 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/901450
Presence enabled call center May 22, 2013 Issued
Array ( [id] => 10287458 [patent_doc_number] => 20150172456 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2015-06-18 [patent_title] => 'SYSTEM AND METHOD FOR PROVIDING A RING BACK TONE SERVICE' [patent_app_type] => utility [patent_app_number] => 14/403099 [patent_app_country] => US [patent_app_date] => 2013-05-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 5088 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 8 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 14403099 [rel_patent_id] =>[rel_patent_doc_number] =>)
14/403099
SYSTEM AND METHOD FOR PROVIDING A RING BACK TONE SERVICE May 21, 2013 Abandoned
Array ( [id] => 9040538 [patent_doc_number] => 20130243176 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-09-19 [patent_title] => 'PROVIDING AUDIO CONTENT TO A DEVICE' [patent_app_type] => utility [patent_app_number] => 13/887810 [patent_app_country] => US [patent_app_date] => 2013-05-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 10 [patent_no_of_words] => 7980 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13887810 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/887810
Providing audio content to a device May 5, 2013 Issued
Array ( [id] => 11771441 [patent_doc_number] => 09380162 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-06-28 [patent_title] => 'Graphical user interface and method for testing and visually representing telephony state' [patent_app_type] => utility [patent_app_number] => 13/887227 [patent_app_country] => US [patent_app_date] => 2013-05-03 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 7211 [patent_no_of_claims] => 16 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 235 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13887227 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/887227
Graphical user interface and method for testing and visually representing telephony state May 2, 2013 Issued
Array ( [id] => 9067460 [patent_doc_number] => 20130259216 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-10-03 [patent_title] => 'Social interaction system between anonymous users' [patent_app_type] => utility [patent_app_number] => 13/853787 [patent_app_country] => US [patent_app_date] => 2013-03-29 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 7 [patent_figures_cnt] => 7 [patent_no_of_words] => 6214 [patent_no_of_claims] => 27 [patent_no_of_ind_claims] => 5 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13853787 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/853787
Social interaction system between anonymous users Mar 28, 2013 Abandoned
Array ( [id] => 9313733 [patent_doc_number] => 08654962 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2014-02-18 [patent_title] => 'System and method of delivering ringback audio content' [patent_app_type] => utility [patent_app_number] => 13/847293 [patent_app_country] => US [patent_app_date] => 2013-03-19 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 11663 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 106 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13847293 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/847293
System and method of delivering ringback audio content Mar 18, 2013 Issued
Array ( [id] => 8975448 [patent_doc_number] => 20130208878 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2013-08-15 [patent_title] => 'Attaching Multiple Phone Lines to a Single Mobile or Landline Phone' [patent_app_type] => utility [patent_app_number] => 13/839388 [patent_app_country] => US [patent_app_date] => 2013-03-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 12 [patent_figures_cnt] => 12 [patent_no_of_words] => 18702 [patent_no_of_claims] => 25 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 0 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13839388 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/839388
Attaching multiple phone lines to a single mobile or landline phone Mar 14, 2013 Issued
Array ( [id] => 10503669 [patent_doc_number] => 09232072 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2016-01-05 [patent_title] => 'Participant controlled spatial AEC' [patent_app_type] => utility [patent_app_number] => 13/801636 [patent_app_country] => US [patent_app_date] => 2013-03-13 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 6557 [patent_no_of_claims] => 24 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 111 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 13801636 [rel_patent_id] =>[rel_patent_doc_number] =>)
13/801636
Participant controlled spatial AEC Mar 12, 2013 Issued
Menu