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| Application number | Title of the patent | IPC | Filing Date | Decision Date |
|---|---|---|---|---|
| 17856078 | Customized call routing and processing based on analytics and a high-level language programming | G06F, H04L | Jun 30, 2022 | Sep 4, 2023 |
| 17731514 | Apparatuses and methods involving a monitor device for use with endpoint devices | H04L | Apr 27, 2022 | Jul 31, 2023 |
| 17731702 | Virtual data centers | H04L | Apr 27, 2022 | Feb 6, 2023 |
| 17722765 | Region-based redirection and bridging of calls | H04L, H04M | Apr 17, 2022 | Jul 10, 2023 |
| 17683515 | Display dependent analytics | H04N, H04L, H04M | Feb 28, 2022 | Jul 17, 2023 |
| 17670851 | Client-specific control of shared telecommunications services | H04M, H04L | Feb 13, 2022 | Jun 26, 2023 |
| 17549535 | Analysis of system conditions from endpoint status information | H04L | Dec 12, 2021 | Feb 20, 2023 |
| 17543232 | Apparatuses and methods involving a contact center virtual agent | H04M, H04L | Dec 5, 2021 | Jul 10, 2023 |
| 17528932 | Computer server configured for data meetings with optional participant-selected call-connecting attributes | H04L | Nov 16, 2021 | Feb 27, 2023 |
| 17499152 | Apparatus and methods of analyzing status of computing servers | G06F, H04L | Oct 11, 2021 | Dec 12, 2022 |
| 17499136 | Client-specific control of shared telecommunications services | G06F, H04L | Oct 11, 2021 | Mar 13, 2023 |
| 17480389 | Visualization of data buses in circuit designs | G06F | Sep 20, 2021 | Feb 20, 2023 |
| 17463729 | Template-based management of telecommunications services | H04L, H04M | Aug 31, 2021 | Nov 28, 2022 |
| 17411768 | Systems, methods, devices and arrangements for cost-effective routing | H04L, H04M | Aug 24, 2021 | May 22, 2023 |
| 17399523 | Placement of logic based on relative activation rates | G06F | Aug 10, 2021 | May 15, 2023 |
| 17397580 | User-configurable recording of VoIP calls | G06F, H04M | Aug 8, 2021 | Aug 21, 2023 |
| 17391509 | Contact center customization in data communications systems | H04M | Aug 1, 2021 | Nov 14, 2022 |
| 17382621 | Automated timing closure on circuit designs | G06F | Jul 21, 2021 | Jul 31, 2023 |
| 17382106 | Unified communications call routing and decision based on integrated analytics-driven database and aggregated data | H04L, H04M | Jul 20, 2021 | Aug 22, 2022 |
| 17365731 | Data communication routing architecture based on time zone and reconfiguration | H04M, H04L | Jun 30, 2021 | Jul 3, 2023 |