Techniques for benchmarking pairing strategies in a contact center system | Patent Number 10791223

US 10791223 B1
Application Number16886396
Publication NumberUS 20200296212 A1
Pendency4 months, 4 days
Filled DateMay 28, 2020
Priority DateJan 28, 2008
Publication DateSep 17, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia CHISHTI
Zia Chishti
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti Europe Technologies Limited
Original
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