Techniques for behavioral pairing in a contact center system | Patent Number 10834263
US 10834263 B2Filled DateMay 18, 2020
Priority DateApr 28, 2017
Publication DateSep 3, 2020
Expiration DateApr 27, 2037
Inventor/ApplicantsBlake Jay Riley
Ittai KAN
Ittai Kan
Michael Richard KLUGERMAN
Blake Jay RILEY
Michael Richard Klugerman
Ittai KAN
Ittai Kan
Michael Richard KLUGERMAN
Blake Jay RILEY
Michael Richard Klugerman
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
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