Techniques for benchmarking pairing strategies in a contact center system | Patent Number 10863028

US 10863028 B2
Application Number16876678
Publication NumberUS 20200280632 A1
Pendency6 months, 24 days
Filled DateMay 18, 2020
Priority DateJan 28, 2008
Publication DateSep 3, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia Chishti
Zia CHISHTI
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti Europe Technologies Limited
Original
Afiniti International Holdings Ltd.
Original
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