Techniques for benchmarking pairing strategies in a contact center system | Patent Number 10863030

US 10863030 B2
Application Number16887591
Publication NumberUS 20200296213 A1
Pendency6 months, 13 days
Filled DateMay 29, 2020
Priority DateJan 28, 2008
Publication DateSep 17, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia Chishti
Zia CHISHTI
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti International Holdings Ltd.
Original
Afiniti Europe Technologies Limited
Original
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