Techniques for benchmarking pairing strategies in a contact center system | Patent Number 10893146

US 10893146 B2
Application Number16915545
Publication NumberUS 20200329152 A1
Pendency6 months, 17 days
Filled DateJun 29, 2020
Priority DateJan 28, 2008
Publication DateOct 15, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia CHISHTI
Zia Chishti
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti Europe Technologies Limited
Original
Afiniti International Holdings Ltd.
Original
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