Techniques for benchmarking pairing strategies in a contact center system | Patent Number 10986231
US 10986231 B2Filled DateJun 26, 2020
Priority DateJan 28, 2008
Publication DateOct 15, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia CHISHTI
Zia Chishti
Zia Chishti
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
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