Techniques for pairing contacts and agents in a contact center system | Patent Number 11019214

US 11019214 B2
Application Number17001376
Publication NumberUS 20210051230 A1
Pendency9 months, 4 days
Filled DateAug 24, 2020
Priority DateAug 12, 2019
Publication DateFeb 18, 2021
Expiration DateAug 11, 2039
Inventor/ApplicantsVikash Khatri
Vikash KHATRI
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti International Holdings Ltd.
Original
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