Techniques for behavioral pairing in a contact center system | Patent Number 11218597

US 11218597 B2
Application Number17093085
Publication NumberUS 20210058516 A1
Pendency1 year, 1 month, 26 days
Filled DateNov 9, 2020
Priority DateApr 28, 2017
Publication DateFeb 25, 2021
Expiration DateApr 27, 2037
Inventor/ApplicantsIttai KAN
Ittai Kan
Blake Jay Riley
Michael Richard Klugerman
Blake Jay RILEY
Michael Richard KLUGERMAN
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti International Holdings Ltd.
Original
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