Techniques for hybrid behavioral pairing in a contact center system | Patent Number 11425248

US 11425248 B2
Application Number16921649
Publication NumberUS 20200336593 A1
Pendency2 years, 1 month, 18 days
Filled DateJul 6, 2020
Priority DateJan 28, 2008
Publication DateOct 22, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia Chishti
Vikash Khatri
Vikash KHATRI
Zia CHISHTI
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti International Holdings Ltd.
Original
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