Agent performance measurement framework for modern-day customer contact centers | Patent Number 11528362

US 11528362 B1
Application Number17592309
Publication Number-
Pendency10 months, 13 days
Filled DateFeb 3, 2022
Priority DateFeb 3, 2022
Publication Date-
Expiration DateFeb 2, 2042
Inventor/ApplicantsSudha Bhat
Sayed Ali Sharafudeen
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
Assignments
Genpact Usa Inc.
Current
Genpact Luxembourg S.a R.l. Ii
Original
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