Techniques for behavioral pairing in a contact center system | Patent Number 11647119

US 11647119 B2
Application Number17537966
Publication NumberUS 20220094793 A1
Pendency1 year, 5 months, 10 days
Filled DateNov 30, 2021
Priority DateApr 28, 2017
Publication DateMar 24, 2022
Expiration DateApr 27, 2037
Inventor/ApplicantsMichael Richard Klugerman
Michael Richard KLUGERMAN
Blake Jay RILEY
Ittai KAN
Ittai Kan
Blake Jay Riley
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti International Holdings Ltd.
Original
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