MODEL-BASED ROUTING AND PRIORITIZATION OF CUSTOMER SUPPORT TICKETS | Patent Publication Number 20180211260

US 20180211260 A1

Patent Number-

Application Number15415146

Filled DateJan 25, 2017

Priority DateJan 25, 2017

Publication DateJul 26, 2018

Original AssigneeMicrosoft Corporation

Current AssigneeLinkedin Corporation

Inventor/ApplicantsRui Zhao
Chi-Yi Kuan
Yongzheng Zhang
Yi Zheng

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