Techniques for behavioral pairing in a contact center system | Patent Publication Number 20200344354

US 20200344354 A1

Patent NumberUS 11115534 B2

Application Number16926404

Filled DateJul 10, 2020

Priority DateJan 28, 2008

Publication DateOct 29, 2020

Original AssigneeAfiniti Europe Technologies Limited
Afiniti International Holdings Ltd.

Current AssigneeAfiniti International Holdings Ltd.

Inventor/ApplicantsZia Chishti
Zia CHISHTI

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