Techniques for pairing contacts and agents in a contact center system | Patent Publication Number 20210250445

US 20210250445 A1

Patent NumberUS 11418651 B2

Application Number17242830

Filled DateApr 28, 2021

Priority DateAug 12, 2019

Publication DateAug 12, 2021

Original AssigneeAfiniti International Holdings Ltd.

Current AssigneeAfiniti International Holdings Ltd.

Inventor/ApplicantsVikash KHATRI
Vikash Khatri

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