Techniques for pairing contacts and agents in a contact center system | Patent Publication Number 20220417363

US 20220417363 A1

Patent NumberUS 11778097 B2

Application Number17859796

Filled DateJul 7, 2022

Priority DateAug 12, 2019

Publication DateDec 29, 2022

Original AssigneeAfiniti International Holdings Ltd.

Current AssigneeAfiniti International Holdings Ltd.

Inventor/ApplicantsVikash KHATRI
Vikash Khatri

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