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Patents Prosecuted

Application numberTitle of the patentIPCFiling DateDecision Date
17543232 Apparatuses and methods involving a contact center virtual agent H04M, H04L Dec 5, 2021 Jul 10, 2023
17528932 Computer server configured for data meetings with optional participant-selected call-connecting attributes H04L Nov 16, 2021 Feb 27, 2023
17499152 Apparatus and methods of analyzing status of computing servers H04L, G06F Oct 11, 2021 Dec 12, 2022
17499136 Client-specific control of shared telecommunications services G06F, H04L Oct 11, 2021 Mar 13, 2023
17480389 Visualization of data buses in circuit designs G06F Sep 20, 2021 Feb 20, 2023
17463729 Template-based management of telecommunications services H04M, H04L Aug 31, 2021 Nov 28, 2022
17411768 Systems, methods, devices and arrangements for cost-effective routing H04M, H04L Aug 24, 2021 May 22, 2023
17399523 Placement of logic based on relative activation rates G06F Aug 10, 2021 May 15, 2023
17397591 Server-based service configuration system and approach H04L Aug 8, 2021 Oct 23, 2023
17397580 User-configurable recording of VoIP calls H04M, G06F Aug 8, 2021 Aug 21, 2023
17391509 Contact center customization in data communications systems H04M Aug 1, 2021 Nov 14, 2022
17382621 Automated timing closure on circuit designs G06F Jul 21, 2021 Jul 31, 2023
17382106 Unified communications call routing and decision based on integrated analytics-driven database and aggregated data H04M, H04L Jul 20, 2021 Aug 22, 2022
17378464 Codec H04N Jul 15, 2021 Oct 16, 2023
17365731 Data communication routing architecture based on time zone and reconfiguration H04L, H04M Jun 30, 2021 Jul 3, 2023
17354061 Managing communications-related data based on interactions between and aggregated data involving client-specific servers and data-center communications servers H04L, G10L Jun 21, 2021 Jun 20, 2022
17353237 Customization of alerts using telecommunications services H04W, H04M, G06Q, H04L Jun 20, 2021 Aug 8, 2022
17352556 Programming/data sets via a data-communications server H04M, G06F Jun 20, 2021 Jun 5, 2023
17352836 Dynamic direction of incoming calls H04L, H04M Jun 20, 2021 Apr 17, 2023
17341078 Location updates for call routing decisions H04W, H04L, H04M Jun 6, 2021 Jan 9, 2023
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