Patents Prosecuted
Application number | Title of the patent | IPC | Filing Date | Decision Date |
---|---|---|---|---|
17543232 | Apparatuses and methods involving a contact center virtual agent | H04M, H04L | Dec 5, 2021 | Jul 10, 2023 |
17528932 | Computer server configured for data meetings with optional participant-selected call-connecting attributes | H04L | Nov 16, 2021 | Feb 27, 2023 |
17499152 | Apparatus and methods of analyzing status of computing servers | H04L, G06F | Oct 11, 2021 | Dec 12, 2022 |
17499136 | Client-specific control of shared telecommunications services | G06F, H04L | Oct 11, 2021 | Mar 13, 2023 |
17480389 | Visualization of data buses in circuit designs | G06F | Sep 20, 2021 | Feb 20, 2023 |
17463729 | Template-based management of telecommunications services | H04M, H04L | Aug 31, 2021 | Nov 28, 2022 |
17411768 | Systems, methods, devices and arrangements for cost-effective routing | H04M, H04L | Aug 24, 2021 | May 22, 2023 |
17399523 | Placement of logic based on relative activation rates | G06F | Aug 10, 2021 | May 15, 2023 |
17397591 | Server-based service configuration system and approach | H04L | Aug 8, 2021 | Oct 23, 2023 |
17397580 | User-configurable recording of VoIP calls | H04M, G06F | Aug 8, 2021 | Aug 21, 2023 |
17391509 | Contact center customization in data communications systems | H04M | Aug 1, 2021 | Nov 14, 2022 |
17382621 | Automated timing closure on circuit designs | G06F | Jul 21, 2021 | Jul 31, 2023 |
17382106 | Unified communications call routing and decision based on integrated analytics-driven database and aggregated data | H04M, H04L | Jul 20, 2021 | Aug 22, 2022 |
17378464 | Codec | H04N | Jul 15, 2021 | Oct 16, 2023 |
17365731 | Data communication routing architecture based on time zone and reconfiguration | H04L, H04M | Jun 30, 2021 | Jul 3, 2023 |
17354061 | Managing communications-related data based on interactions between and aggregated data involving client-specific servers and data-center communications servers | H04L, G10L | Jun 21, 2021 | Jun 20, 2022 |
17353237 | Customization of alerts using telecommunications services | H04W, H04M, G06Q, H04L | Jun 20, 2021 | Aug 8, 2022 |
17352556 | Programming/data sets via a data-communications server | H04M, G06F | Jun 20, 2021 | Jun 5, 2023 |
17352836 | Dynamic direction of incoming calls | H04L, H04M | Jun 20, 2021 | Apr 17, 2023 |
17341078 | Location updates for call routing decisions | H04W, H04L, H04M | Jun 6, 2021 | Jan 9, 2023 |