Techniques for behavioral pairing in a contact center system | Patent Number 11115534

US 11115534 B2
Application Number16926404
Publication NumberUS 20200344354 A1
Pendency1 year, 1 month, 29 days
Filled DateJul 10, 2020
Priority DateJan 28, 2008
Publication DateOct 29, 2020
Expiration DateJan 27, 2028
Inventor/ApplicantsZia Chishti
Zia CHISHTI
ExaminesNGUYEN, QUYNH H
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti Europe Technologies Limited
Original
Afiniti International Holdings Ltd.
Original
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