Techniques for pairing contacts and agents in a contact center system | Patent Number 11418651

US 11418651 B2
Application Number17242830
Publication NumberUS 20210250445 A1
Pendency1 year, 3 months, 20 days
Filled DateApr 28, 2021
Priority DateAug 12, 2019
Publication DateAug 12, 2021
Expiration DateAug 11, 2039
Inventor/ApplicantsVikash Khatri
Vikash KHATRI
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
Assignments
Afiniti International Holdings Ltd.
Current
Afiniti International Holdings Ltd.
Original
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