Techniques for pairing contacts and agents in a contact center system | Patent Number 11778097

US 11778097 B2
Application Number17859796
Publication NumberUS 20220417363 A1
Pendency1 year, 2 months, 28 days
Filled DateJul 7, 2022
Priority DateAug 12, 2019
Publication DateDec 29, 2022
Expiration DateAug 11, 2039
Inventor/ApplicantsVikash Khatri
Vikash KHATRI
ExaminesHONG, HARRY S
Art Unit2652
Technology Center2600
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