Search

Jason T Whipkey

Examiner (ID: 3901)

Most Active Art Unit
2622
Art Unit(s)
OPA, 2622, 2612, 2664, OPIM
Total Applications
487
Issued Applications
395
Pending Applications
5
Abandoned Applications
48

Applications

Application numberTitle of the applicationFiling DateStatus
Array ( [id] => 18814080 [patent_doc_number] => 20230388417 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-11-30 [patent_title] => TIME TOLERANT PROMPT DETECTION [patent_app_type] => utility [patent_app_number] => 18/446361 [patent_app_country] => US [patent_app_date] => 2023-08-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6047 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 56 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18446361 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/446361
TIME TOLERANT PROMPT DETECTION Aug 7, 2023 Pending
Array ( [id] => 18556391 [patent_doc_number] => 20230254410 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-08-10 [patent_title] => Limiting Query Distribution Within An Agent Group [patent_app_type] => utility [patent_app_number] => 18/296736 [patent_app_country] => US [patent_app_date] => 2023-04-06 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12800 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 70 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18296736 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/296736
Limiting Query Distribution Within An Agent Group Apr 5, 2023 Pending
Array ( [id] => 18790544 [patent_doc_number] => 20230379410 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-11-23 [patent_title] => SYSTEM AND METHOD FOR REDIRECTING INBOUND-VOICE-INTERACTIONS TO DIGITAL CHANNELS IN A CONTACT CENTER [patent_app_type] => utility [patent_app_number] => 18/129867 [patent_app_country] => US [patent_app_date] => 2023-04-02 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6173 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -8 [patent_words_short_claim] => 109 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18129867 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/129867
SYSTEM AND METHOD FOR REDIRECTING INBOUND-VOICE-INTERACTIONS TO DIGITAL CHANNELS IN A CONTACT CENTER Apr 1, 2023
Array ( [id] => 18928483 [patent_doc_number] => 20240031487 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-01-25 [patent_title] => INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND NON-TRANSITORY COMPUTER READABLE MEDIUM [patent_app_type] => utility [patent_app_number] => 18/180218 [patent_app_country] => US [patent_app_date] => 2023-03-08 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 5286 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -5 [patent_words_short_claim] => 53 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18180218 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/180218
INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND NON-TRANSITORY COMPUTER READABLE MEDIUM Mar 7, 2023 Pending
Array ( [id] => 18471927 [patent_doc_number] => 20230206213 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-06-29 [patent_title] => Method for Payment of an Order to be Forwarded to one of a Plurality of Client Establishments [patent_app_type] => utility [patent_app_number] => 18/155325 [patent_app_country] => US [patent_app_date] => 2023-01-17 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10459 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -3 [patent_words_short_claim] => 138 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18155325 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/155325
Method for payment of an order to be forwarded to one of a plurality of client establishments Jan 16, 2023 Issued
Array ( [id] => 19000494 [patent_doc_number] => 11917367 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-02-27 [patent_title] => System and method for efficiency among devices [patent_app_type] => utility [patent_app_number] => 18/085542 [patent_app_country] => US [patent_app_date] => 2022-12-20 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 10 [patent_figures_cnt] => 19 [patent_no_of_words] => 16211 [patent_no_of_claims] => 19 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 12 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18085542 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/085542
System and method for efficiency among devices Dec 19, 2022 Issued
Array ( [id] => 18594466 [patent_doc_number] => 11743385 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-08-29 [patent_title] => System and method for calculating agent skill satisfaction index and utilization thereof [patent_app_type] => utility [patent_app_number] => 18/081729 [patent_app_country] => US [patent_app_date] => 2022-12-15 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 13 [patent_figures_cnt] => 14 [patent_no_of_words] => 6375 [patent_no_of_claims] => 12 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 203 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18081729 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/081729
System and method for calculating agent skill satisfaction index and utilization thereof Dec 14, 2022 Issued
Array ( [id] => 19124496 [patent_doc_number] => 11968501 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2024-04-23 [patent_title] => Hearing device comprising a transmitter [patent_app_type] => utility [patent_app_number] => 17/994568 [patent_app_country] => US [patent_app_date] => 2022-11-28 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 20 [patent_figures_cnt] => 32 [patent_no_of_words] => 25724 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 2 [patent_words_short_claim] => 210 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17994568 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/994568
HEARING DEVICE COMPRISING A TRANSMITTER Nov 27, 2022 Pending
Array ( [id] => 18318372 [patent_doc_number] => 11632468 [patent_country] => US [patent_kind] => B2 [patent_issue_date] => 2023-04-18 [patent_title] => Industry benchmark forecasting in workforce management [patent_app_type] => utility [patent_app_number] => 18/057345 [patent_app_country] => US [patent_app_date] => 2022-11-21 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 5 [patent_figures_cnt] => 5 [patent_no_of_words] => 7269 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 110 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 18057345 [rel_patent_id] =>[rel_patent_doc_number] =>)
18/057345
Industry benchmark forecasting in workforce management Nov 20, 2022 Issued
Array ( [id] => 18736456 [patent_doc_number] => 11805206 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-10-31 [patent_title] => Contact center customization in data communications systems [patent_app_type] => utility [patent_app_number] => 17/984925 [patent_app_country] => US [patent_app_date] => 2022-11-10 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 4 [patent_figures_cnt] => 4 [patent_no_of_words] => 7875 [patent_no_of_claims] => 21 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 165 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17984925 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/984925
Contact center customization in data communications systems Nov 9, 2022 Issued
Array ( [id] => 18340194 [patent_doc_number] => 20230132143 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-04-27 [patent_title] => SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONS [patent_app_type] => utility [patent_app_number] => 17/975264 [patent_app_country] => US [patent_app_date] => 2022-10-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 8466 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 98 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17975264 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/975264
SYSTEM, METHOD, OR APPARATUS FOR EFFICIENT OPERATIONS OF CONVERSATIONAL INTERACTIONS Oct 26, 2022 Pending
Array ( [id] => 18783232 [patent_doc_number] => 11825022 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-11-21 [patent_title] => AI avatar coaching system based on free speech emotion analysis for managing in place of CS managers [patent_app_type] => utility [patent_app_number] => 17/974536 [patent_app_country] => US [patent_app_date] => 2022-10-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 2 [patent_figures_cnt] => 2 [patent_no_of_words] => 4280 [patent_no_of_claims] => 2 [patent_no_of_ind_claims] => 1 [patent_words_short_claim] => 153 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17974536 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/974536
AI avatar coaching system based on free speech emotion analysis for managing in place of CS managers Oct 26, 2022 Issued
Array ( [id] => 18168619 [patent_doc_number] => 20230035229 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-02-02 [patent_title] => SYSTEM AND METHOD FOR AUTOMATIC INDICATION OF CONTACT CENTER STATUS USING AN ILLUMINATION DEVICE [patent_app_type] => utility [patent_app_number] => 17/962322 [patent_app_country] => US [patent_app_date] => 2022-10-07 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 7116 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 90 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17962322 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/962322
SYSTEM AND METHOD FOR AUTOMATIC INDICATION OF CONTACT CENTER STATUS USING AN ILLUMINATION DEVICE Oct 6, 2022 Pending
Array ( [id] => 18099021 [patent_doc_number] => 20220417362 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-12-29 [patent_title] => OBJECT ORIENTED CALL MANAGEMENT [patent_app_type] => utility [patent_app_number] => 17/899452 [patent_app_country] => US [patent_app_date] => 2022-08-30 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10961 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 165 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17899452 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/899452
Object oriented call management Aug 29, 2022 Issued
Array ( [id] => 18992270 [patent_doc_number] => 20240064239 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2024-02-22 [patent_title] => PIPELINE FLOW MANAGEMENT FOR CALLS [patent_app_type] => utility [patent_app_number] => 17/888944 [patent_app_country] => US [patent_app_date] => 2022-08-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 12072 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 97 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17888944 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/888944
PIPELINE FLOW MANAGEMENT FOR CALLS Aug 15, 2022 Pending
Array ( [id] => 18063044 [patent_doc_number] => 20220394131 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-12-08 [patent_title] => MACHINE-LEARNING SYSTEM FOR INCOMING CALL DRIVER PREDICTION [patent_app_type] => utility [patent_app_number] => 17/888847 [patent_app_country] => US [patent_app_date] => 2022-08-16 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 6494 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -12 [patent_words_short_claim] => 118 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17888847 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/888847
Machine-learning system for incoming call driver prediction Aug 15, 2022 Issued
Array ( [id] => 18022700 [patent_doc_number] => 20220374199 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-11-24 [patent_title] => ELECTRONIC DEVICE AND METHOD FOR OPERATING AUDIO BASED ON PRIVACY [patent_app_type] => utility [patent_app_number] => 17/874841 [patent_app_country] => US [patent_app_date] => 2022-07-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 18414 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -18 [patent_words_short_claim] => 141 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17874841 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/874841
ELECTRONIC DEVICE AND METHOD FOR OPERATING AUDIO BASED ON PRIVACY Jul 26, 2022 Pending
Array ( [id] => 18508515 [patent_doc_number] => 11706347 [patent_country] => US [patent_kind] => B1 [patent_issue_date] => 2023-07-18 [patent_title] => Systems and methods for intercepting communications [patent_app_type] => utility [patent_app_number] => 17/872844 [patent_app_country] => US [patent_app_date] => 2022-07-25 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 11 [patent_figures_cnt] => 11 [patent_no_of_words] => 4938 [patent_no_of_claims] => 20 [patent_no_of_ind_claims] => 3 [patent_words_short_claim] => 56 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => patent [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17872844 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/872844
Systems and methods for intercepting communications Jul 24, 2022 Issued
Array ( [id] => 18867258 [patent_doc_number] => 20230421695 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2023-12-28 [patent_title] => SYSTEM AND METHODS OF IDENTIFYING AND UTILIZING AGENT CREDIBILITY DIVERGENCE IN CONTACT CENTER QUALITY PROCESSES [patent_app_type] => utility [patent_app_number] => 17/850481 [patent_app_country] => US [patent_app_date] => 2022-06-27 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 4684 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -17 [patent_words_short_claim] => 128 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17850481 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/850481
SYSTEM AND METHODS OF IDENTIFYING AND UTILIZING AGENT CREDIBILITY DIVERGENCE IN CONTACT CENTER QUALITY PROCESSES Jun 26, 2022 Pending
Array ( [id] => 17934569 [patent_doc_number] => 20220329695 [patent_country] => US [patent_kind] => A1 [patent_issue_date] => 2022-10-13 [patent_title] => CONTACT CENTER SYSTEM [patent_app_type] => utility [patent_app_number] => 17/846748 [patent_app_country] => US [patent_app_date] => 2022-06-22 [patent_effective_date] => 0000-00-00 [patent_drawing_sheets_cnt] => 0 [patent_figures_cnt] => 0 [patent_no_of_words] => 10861 [patent_no_of_claims] => 0 [patent_no_of_ind_claims] => -31 [patent_words_short_claim] => 170 [patent_maintenance] => 1 [patent_no_of_assignments] => 0 [patent_current_assignee] =>[type] => publication [pdf_file] =>[firstpage_image] =>[orig_patent_app_number] => 17846748 [rel_patent_id] =>[rel_patent_doc_number] =>)
17/846748
Contact center system Jun 21, 2022 Issued
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