Patents Prosecuted
| Application number | Title of the patent | IPC | Filing Date | Decision Date |
|---|---|---|---|---|
| 17001454 | Matching using agent/caller sensitivity to performance | H04M | Aug 23, 2020 | Feb 21, 2022 |
| 16996669 | Techniques for hybrid behavioral pairing in a contact center system | H04M | Aug 17, 2020 | Nov 21, 2022 |
| 16993371 | Photoinitiation-based deployable structures | E04G, E04B, B64G, E04H | Aug 13, 2020 | Jul 11, 2022 |
| 16990184 | Techniques for decisioning behavioral pairing in a task assignment system | H04M | Aug 10, 2020 | Feb 8, 2021 |
| 16990925 | Wearable device and system for tracking | B60R, G08B | Aug 10, 2020 | Aug 29, 2022 |
| 16936997 | Channel configuration in device-to-device communications | H04W | Jul 22, 2020 | Mar 22, 2021 |
| 16933159 | Photodetectors and photodetector arrays | H01L, G01J | Jul 19, 2020 | Aug 21, 2023 |
| 16933729 | Inhibiting a penetration attack | G06F | Jul 19, 2020 | Jun 26, 2023 |
| 17799066 | Effort-saving flap-type drain valve | E03C | Jul 16, 2020 | Feb 12, 2024 |
| 16931101 | Techniques for estimating expected performance in a task assignment system | H04M, G06Q | Jul 15, 2020 | Apr 5, 2021 |
| 16930624 | Techniques for estimating expected performance in a task assignment system | G06Q, H04M | Jul 15, 2020 | May 3, 2021 |
| 16929009 | Multiphasic compositions | A61Q, A61K, A61P | Jul 13, 2020 | Jan 9, 2023 |
| 16927007 | Techniques for behavioral pairing in a contact center system | H04M, H04L | Jul 12, 2020 | Apr 25, 2022 |
| 16927001 | Techniques for behavioral pairing in a contact center system | H04M | Jul 12, 2020 | Feb 28, 2022 |
| 16926404 | Techniques for behavioral pairing in a contact center system | H04M | Jul 9, 2020 | Sep 6, 2021 |
| 16922875 | Core node, base station, radio terminal, communication method, radio resource allocation method, base station selection method, and readable medium | H04W | Jul 6, 2020 | May 10, 2021 |
| 16921649 | Techniques for hybrid behavioral pairing in a contact center system | H04M | Jul 5, 2020 | Aug 22, 2022 |
| 16921643 | Techniques for case allocation | G06Q, H04M | Jul 5, 2020 | Mar 22, 2021 |
| 16916514 | Systems and methods for ex-vivo organ care and for using lactate as an indication of donor organ status | A01N | Jun 29, 2020 | Feb 6, 2023 |
| 16915776 | Techniques for benchmarking pairing strategies in a contact center system | H04M | Jun 28, 2020 | Jun 21, 2021 |